I haven't given them anything other than the PCAP file from the switch, and the tech support files from the radios.

I also haven't seen the issue since putting in the mikrotik firewall allow rule that Steve mentioned. I'll give it another week, and take the rule out and see if it starts acting up again.

On 4/5/2022 8:20 AM, Josh Luthman wrote:
I'd agree with that. Are you able to provide the info from the low level shell?

On Mon, Apr 4, 2022 at 6:06 PM Nate Burke <[email protected] <mailto:[email protected]>> wrote:

    I don't want to read into anything, but my Ticket at Cambium has
    been open for a week an a half, and they have ask for no
    additional information, and just keep updating me that's its being
    worked internally.  That sounds like they know the problem exists
    and haven't been able to track down the cause yet.

    On 3/24/2022 2:57 PM, Josh Luthman wrote:
    Did Cambium give you the back door key to troubleshoot these
    kinds of issues?

    I worked with Dmitry to find an extremely weird bug on the 3000
    light omni - went as far as to solder an rs232 jack on it.

    On Thu, Mar 24, 2022 at 11:21 AM Nate Burke <[email protected]
    <mailto:[email protected]>> wrote:

        Took 5 days for the issue to surface again.  It seems that
        any change to the EPMP AP that causes a radio reset will
        clear the issue. But disassociating or rebooting the SM will
        not. The last time I changed the 'Reliable multicast' setting
        and it started working.  This time I changed the frame size
        from 2.5ms to 5ms and it started working.  But both of those
        changes caused the RF to reset, so I don't think that it's
        the setting so much as something in the AP network/rf stack
        getting reset.  I'll open a ticket with Cambium, but as
        infrequent as it is, I'm not sure what they'll be able to find.

        On 3/22/2022 11:17 AM, Nate Burke wrote:
        It has not happened again since Saturday, but that's the
        only AP out of the hundred deployed that I set that
        'reliable multicast' setting on.  I think that it did cause
        an RF Drop when that setting was changed, so maybe just
        kicking the radio from the AP would be enough?  Every other
        site with the issue had multiple sectors, so kicking the SM
        From one AP would have it attach to another AP at the site
        and it would start working.  However rebooting the SM and
        it attaching back to the same AP does not fix it.  Need to
        wait another couple days for it to happen again to do some
        more testing.Â

        On 3/22/2022 7:59 AM, [email protected]
        <mailto:[email protected]> wrote:

        Interesting.  I think that initial offer is a broadcast
        packet…..maybe that “reliable multicast†setting
        affects broadcast as well?

        Â

        *From:*AF <[email protected]>
        <mailto:[email protected]> *On Behalf Of *Nate Burke
        *Sent:* Saturday, March 19, 2022 7:38 AM
        *To:* AnimalFarm Microwave Users Group <[email protected]>
        <mailto:[email protected]>
        *Subject:* Re: [AFMUG] EPMP1000 and DHCP failures

        Â

        I was able to get a packet capture while it while it was
        happening.  Client had been running fine for about 3 days
        before it started erroring (3 hour DHCP Lease).  Nothing
        was logged with the firewall rules on the Mikrotik doing
        the DHCP Server.

        I have a mikrotik between the 450SM an the EPMP AP, I was
        able to run a packet capture from there.  I ran it on the
        interface of the EPMP radio.  It was showing the DHCP
        Discover being sent to the Server, and the DHCP Offer being
        sent back to the client, but that was it, no DHCP Request
        Packet coming from the EPMP Interface.Â

        On the EPMP AP,  I changed the 'Reliable Multicast' from
        Disabled to Enabled.  And the client immediately got a
        DHCP lease after saving that (No AP Reboot).  The DHCP
        Request Packet came back from the client as soon as the
        Discover/offer packets were sent.  I'm not convinced that
        was the issue, as I don't have it enabled on ay other EPMP
        radio on the network.  It seemed more like making a change
        in the AP reset something in the EPMP network stack.  It's
        just strange that it happens so randomly.

        On 3/14/2022 7:24 PM, Steve Jones wrote:

            The mikrotik that handles the dhcp relay or dhcp, log
            any input firewall rules and see if its dropping the
            packets

            Â

            On Mon, Mar 14, 2022, 7:03 PM Nate Burke
            <[email protected] <mailto:[email protected]>> wrote:

                Just had it happen on a newly installed
                EPMP1000<->EPMP1000 link.  AP and SM are both 2.4
                non-GPS radios.  Feed to site is a 450B off a450M
                AP.  Relay from barn to house using 2.4 EPMP 1000
                radios.Â

                Was working fine when I left,  3 hours later, DHCP
                lease timed out (Mikrotik DHCP Lease time) and
                would not get new lease.  Rebooting the 1000 Radio
                acting as the AP fixed it.  If it happens again,
                I'll try to get a packetcapture off it.

                On 3/9/2022 10:14 AM, Steve Jones wrote:

                    the mikrotik is dhcp relay, BMIÂ is the dhcp server

                    Â

                    On Wed, Mar 9, 2022 at 10:07 AM Josh Luthman
                    <[email protected]
                    <mailto:[email protected]>> wrote:

                        Oh this is on the DHCP server, sorry.

                        Â

                        On Wed, Mar 9, 2022 at 10:31 AM Steve Jones
                        <[email protected]
                        <mailto:[email protected]>> wrote:

                            we have to have it for dhcp relay to
                            keep functioning. otherwise it
                            periodically stops working from EPMP
                            APs, I never knew why, mikrotik had no
                            answer, but it would suddenly get
                            caught up in non ACL drops add
                            action=accept chain=input
                            comment="ALLOW DHCP UDP 67" dst-port=67
                            log-prefix=dhcp protocol=udp

                            Â

                            On Wed, Mar 9, 2022 at 8:12 AM Josh
                            Luthman <[email protected]
                            <mailto:[email protected]>>
                            wrote:

                                The input chain is to the Mikrotik
                                itself, ie the IP address that it
                                would theoretically get from the
                                DHCP server.  I was thinking of a
                                managed Mikrotik as a demarc to the
                                customer's stuff (so forward chain).

                                Â

                                On Tue, Mar 8, 2022 at 7:57 PM
                                Steve Jones
                                <[email protected]
                                <mailto:[email protected]>>
                                wrote:

                                    I had this issue a long time
                                    ago, id like to think that it
                                    was a firmware revision that
                                    resolved the issue, but it was
                                    a long time ago and im
                                    partially retarded.Â

                                    If you have a mikrotik, add an
                                    input rule allow udp 67. Just
                                    for kicks. It might be this
                                    issue that i have that policy for.

                                    Â

                                    On Tue, Mar 8, 2022, 4:22 PM
                                    Josh Luthman
                                    <[email protected]
                                    <mailto:[email protected]>>
                                    wrote:

                                        Raise a ticket with Cambium
                                        and explain the situation?Â
                                        If you could get pcap that
                                        would show what's
                                        missing.  Do you have a
                                        Tik behind any SM with the
                                        issue by chance?

                                        Â

                                        On Tue, Mar 8, 2022 at 4:05
                                        PM Nate Burke
                                        <[email protected]
                                        <mailto:[email protected]>> wrote:

                                            No DHCP Relay, just
                                            local DHCP Server on
                                            the mikrotik on the
                                            bridge that all the
                                            AP's are part of.

                                            No MAC limit on the SM'sÂ

                                            When it exhibits
                                            itself, a customer who
                                            has been running for
                                            weeks will timeout
                                            their lease, and the
                                            mikrotik will just go
                                            to 'offered'Â Rebooting
                                            the AP always fixes it.Â

                                            On 3/8/2022 1:18 PM,
                                            [email protected]
                                            <mailto:[email protected]>
                                            wrote:

                                                I was wondering
                                                about broadcast
                                                rate limit.  That
                                                would apply to a
                                                DHCP discover, but
                                                not to a renewal.Â
                                                ….but either the
                                                MAC limit or
                                                broadcast limit
                                                would clear when
                                                rebooting the SM,
                                                and he says
                                                rebooting the SM
                                                has no effect.

                                                Â

                                                Is DHCP running on
                                                the port that the
                                                AP is plugged into,
                                                or is there a DHCP
                                                relay involved?

                                                Â

                                                Â

                                                *From:* AF
                                                <[email protected]>
                                                <mailto:[email protected]>
                                                *On Behalf Of *Josh
                                                Luthman
                                                *Sent:* Tuesday,
                                                March 08, 2022 12:43 PM
                                                *To:* AnimalFarm
                                                Microwave Users
                                                Group
                                                <[email protected]>
                                                <mailto:[email protected]>
                                                *Subject:* Re:
                                                [AFMUG] EPMP1000
                                                and DHCP failures

                                                Â

                                                Do you have the SM
limited on MACs? Look at Ethernet
                                                Port Security on
                                                config > network.

                                                Â

                                                On Tue, Mar 8, 2022
                                                at 12:32 PM Nate
                                                Burke
                                                <[email protected]
                                                <mailto:[email protected]>>
                                                wrote:

                                                    I've
                                                    experienced
                                                    this issue
                                                    randomly, and
                                                    haven't been
                                                    able to track
                                                    down a cause.Â
                                                    Wondering if
                                                    anyone else has
                                                    come across
                                                    something similar.

                                                    Mikrotik DHCP
                                                    Server.Â
                                                    EPMP1000 GPS
                                                    AP,  Force 300 SM.

                                                    At a random
                                                    time, one or
                                                    More Force 300
                                                    SM's on the AP
                                                    will lose the
                                                    ability to hand
                                                    out a DHCP
                                                    Address to the
                                                    client.  The
                                                    Mikrotik just
                                                    shows 'Offered'

                                                    Rebooting or
                                                    powercycling
                                                    the SM has no
                                                    effect.  If
                                                    the SM Connects
                                                    to a
                                                    different
                                                    sector, then
                                                    DHCP is
                                                    immediately
                                                    handed out. If
                                                    the AP
                                                    reboots, and
                                                    the SM
                                                    reconnects,
                                                    then DHCP is
                                                    immediately
                                                    handed out. If
                                                    the SM is set
                                                    for NAT mode,
                                                    it can get a
                                                    DHCP Address
                                                    just fine, but
                                                    switching back
                                                    to bridge, the
                                                    Customer router
                                                    will not get DHCP.

                                                    I've
                                                    experienced
                                                    this from 4.4.3
                                                    all the way up
                                                    to 4.6.3.  It
                                                    always
                                                    seems to be an
                                                    EPMP1000 AP
                                                    with a Foce300
                                                    SM, but does
                                                    not affect every
                                                    Force300 SM at
                                                    the same time.

                                                    At least now I
                                                    know when I
                                                    start having
                                                    this problem to
                                                    go reboot the AP.

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