we use an old version of kayako and its awesome, but dying on us and was installed to a locked VM so when it dies it will be dead. It had great mutliuser, ticket escalation, time tracking, and a buildable troubleshooter with a customer face. I think its all online now and I havent really looked at the current versions
just took a look, it appears to have gone bubblefluff https://kayako.com/ On Sun, Apr 9, 2023 at 8:45 AM Adam Moffett <dmmoff...@gmail.com> wrote: > What are current opinions on best ticketing systems? > > Seems like everything is expensive or terrible or both. > > > Get Outlook for iOS <https://aka.ms/o0ukef> > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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