It’s pretty common to have drop cable teams separate from the house install
teams. I think the reasoning is you can subcontract drop cables, but you want
to keep the customer facing piece in house. The other reason is a customer
doesn’t need to be home for the drop cable to get done, so you don’t have to
schedule that with them.
I can see having a sub who does the aerial part of a drop and another sub who
does an underground portion, and then your in-house installer comes in to hang
the NID on the house and run a cable in to the CPE. That’s about the maximum
number of ways I can see it logically divided up. How many steps could Comcast
have?
From: AF <af-boun...@af.afmug.com> On Behalf Of Bill Prince
Sent: Monday, April 29, 2024 2:09 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] Won One
>From my limited experience with them (mostly through friends who have no other
>choice), their installations are "divide an conquer. They send out a different
>crew to do every micro-step of an installation.
bp
<part15sbs{at}gmail{dot}com>
On 4/29/2024 10:52 AM, Chuck McCown via AF wrote:
Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss leader
service.
He lasted a couple months.
He said their customer service is non existent.
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