Now that big box broadband has swept into town, subsided rates and tried to kill the little guy to stem competition using government funds (which didn’t work, at least for us), then jacked them back up and are squeezing every dollar out of customers, we’re seeing big oozing back toward local. Nice take rates on new fiber builds.
I think the reasons are: 1. Customers want to deal with someone who is local for support, who actually knows where they live and cares about them, or anything really. 2. The big guys’ subs of subs of subs didn’t give a rip about anything and bored through everything important, then left town. Sidewalks still tore up in places. 3. There a lot of people who still want an old-fashioned land line, not an $80 land line. 4. Customers are trying to figure out video, and what we offer. We are too. Mostly we’ve stayed away from it, since it seemed like a zero-sum game. Maybe we’ll have to change that. Anything else you all are seeing? -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
