Jay, can you expand on how this FISPA Charter reseller arrangement works
and what it lets you sell?
Chris Fabein
LakeNet LLC

On Tue, Sep 16, 2014 at 5:05 PM, Jay Weekley via Af <[email protected]> wrote:

> One of our Charter business accounts that we resell through our FISPA
> partnership called to say that the piece of their awning that Charter
> mounted to is pulling off and is in danger of falling to their sidewalk. I
> inspected the problem and can't tell if it's related to the installation or
> if that piece of the awning was about to come off anyway and Charter's
> cable was just there. My question is, as a reseller, do we hold some
> liability for Charter workmanship since we actually bill them as a Cyber
> Broadband customer.
>

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