FISPA has resell agreements with Charter, Brighthouse and I believe
Comcast for their business level internet service. Members get a
discounted rates and can mark it up and bundle it with their own
services. If the customer wants Charter's TV or phone service they can
get a separate quote direct from Charter. The discount we get versus
what the customer can purchase it directly from Charter isn't large but
it's mostly passive and you can bundle it with your own services like
VOIP for greater profit. I've asked for updated information from their
executive director so I don't quote incorrect prices, services or
policies and will relay it when I get it.
Chris Fabien via Af wrote:
Jay, can you expand on how this FISPA Charter reseller arrangement works
and what it lets you sell?
Chris Fabein
LakeNet LLC
On Tue, Sep 16, 2014 at 5:05 PM, Jay Weekley via Af <[email protected]> wrote:
One of our Charter business accounts that we resell through our FISPA
partnership called to say that the piece of their awning that Charter
mounted to is pulling off and is in danger of falling to their sidewalk. I
inspected the problem and can't tell if it's related to the installation or
if that piece of the awning was about to come off anyway and Charter's
cable was just there. My question is, as a reseller, do we hold some
liability for Charter workmanship since we actually bill them as a Cyber
Broadband customer.
