I once had exactly that experience with one specific Xbox Live game. It
didn't help that customer's son added me to a conference with a Microsoft
Xbox support rep who kept going on and on about how he sees this all the
time and the reason is the ISP sucks.
-----Original Message-----
From: Patrick Wheeland via Af
Sent: Wednesday, September 17, 2014 9:20 PM
To: [email protected]
Subject: Re: [AFMUG] PS4 troubles
Is the public IP being assigned to their radio which is then performing NAT
or are you putting the public IP on their router? It sounds like you're
assigning it to the radio. We often times have trouble with this when it
comes to certain games and have to bridge the radio and assign the public
to their router. Once that's done, the problem goes away.
-Patrick
On Wed, Sep 17, 2014 at 8:41 PM, Jerry Head via Af <[email protected]> wrote:
So, a customer's son calls me tonight and asks "did you change anything on
Monday?"
"No"
He then tells me that he has not been able to play any PS4 games online
since Monday; all other internet services are working, Netflix,Hulu,
email,
web browsing etc.
We have had some issues in the past with game consoles not liking out NAT
(double, or "strict" they call it)
In these cases we typically rent a public static IP placed on their CPE
with their home router in the DMZ.
This has always solved the issue before....did not work tonight
apparently.
Does anyone have any suggestions on what may be going on here?
Thanks!
