Back 3 years ago, I got one of Verizon's first 4G phones, actually the one
they rated as the top of the line at the time. Strangely, at the store they
kept trying to talk me into an iPhone even though it was only 3G. It turned
out to be a very buggy phone, lots of problems even with voice calls, plus
poor battery life. When I upgraded to a Motorola phone a year ago and
mentioned what a piece of crap the previous one had been, they acted like
that was our first generation of 4G phones, you expected it to be a piece of
crap, right? I suspect the original store either knew you never buy the
first generation of hardware that supports some new cellular technology, or
maybe they were already experiencing a high return rate.
-----Original Message-----
From: CBB - Jay Fuller via Af
Sent: Wednesday, September 17, 2014 9:41 PM
To: [email protected]
Subject: Re: [AFMUG] i've never found an answer to this....cellular
Agree. I waited over a year after 4GLTE launched here to get a 4g phone and
when I did, it came off Ebay. Still have that phone...used PDAnet to tether
the old phone ; went a different route on this phone cause I knew i'd be
exceeding USB speeds pretty easily. :)
----- Original Message -----
From: Ken Hohhof via Af
To: [email protected]
Sent: Wednesday, September 17, 2014 5:41 PM
Subject: Re: [AFMUG] i've never found an answer to this....cellular
What I think the cellcos (especially Sprint) do badly is not explain to
the
people with 3G devices that they need to upgrade them to 4G for the higher
speed, even if that loses you a grandfathered plan. I believe the
transition to 4G/LTE has actually made 3G perform worse. I'm not sure
why,
maybe they take spectrum away from 3G at the towers and give it to 4G.
But
people don't understand this, all they see is their speeds are in the
toilet, so the last thing they are going to do is buy a new device and
sign
a new contract with the company that's responsible for their crappy
service.
At a minimum, they should be informing their customers of this. Like we
sometimes have to tell people with a 10 year old computer and a 10 year
old
router that they need to upgrade. But really, they should have some kind
of
program to market the 4G upgrade to existing 3G customers with come kind
of
discount that encourages people to upgrade and stay customers.
Instead, I think they lose customers to another cellco (or to a WISP!),
because the customer thinks the cellco just has crappy service.
-----Original Message-----
From: Chris Wright via Af
Sent: Wednesday, September 17, 2014 5:20 PM
To: [email protected]
Subject: Re: [AFMUG] i've never found an answer to this....cellular
You'd wind up pissing off a lot of legacy users and creating more bad
press
than it's worth.
Chris Wright
Velociter Wireless
-----Original Message-----
From: Af [mailto:[email protected]] On Behalf Of
CBB - Jay Fuller via Af
Sent: Wednesday, September 17, 2014 2:52 PM
To: [email protected]; [email protected]
Subject: [AFMUG] i've never found an answer to this....cellular
Ok, so, when you have an "unlimited card" and you're lucky to never have
purchased another device, and it's still unlimited, why can't / why
DOESN'T
the cellular company just end your unlimited option and force you onto
something else?
Is it a billing issue? Something their systems can't handle? I've
always
wondered why that is.
Surely it's not something "legal", unless it's the fact you signed a
contract stating this is the plan i want, and they can't change the plan
off
what you signed up for?
(hey! that makes sense...actually)
Thoughts?
I guess they could say we're no longer offering that plan and you must
sign
up for a new plan or your phone will be terminated?
Too many people on old plans to take that risk?
