Ken, If that part was damaged (and then removed on purpose) there could be damage to the Ethernet Transceiver itself or a few of the other parts that support the transceiver. Obviously, send it back. For grins, you might try setting your computer interface to 10Mbit just to see what it does
Paul From: Af [mailto:af-bounces+paulm=pdmnet....@afmug.com] On Behalf Of Ken Hohhof via Af Sent: Sunday, September 28, 2014 12:13 AM To: af@afmug.com Subject: Re: [AFMUG] missing part on Canopy SM Could be, but it looks like it was cleanly desoldered. Seeing up close is not one of my superpowers though, not for quite awhile now. I was just trying to configure it at the office. Ethernet bounces up and down, and LEDs don’t seem to go through the regular sequence. I did once get into it at 192.168.1.1 which is strange because it was supposed to be defaulted, NAT was enabled. Strange. From: Paul McCall via Af<mailto:af@afmug.com> Sent: Saturday, September 27, 2014 10:36 PM To: af@afmug.com<mailto:af@afmug.com> Subject: Re: [AFMUG] missing part on Canopy SM Could be that when the part came off, a trace went with it From: Af [mailto:af-bounces+paulm=pdmnet....@afmug.com] On Behalf Of Ken Hohhof via Af Sent: Saturday, September 27, 2014 11:07 PM To: af@afmug.com<mailto:af@afmug.com> Subject: Re: [AFMUG] missing part on Canopy SM So the missing part doesn’t explain why it doesn’t work. It came with a guarantee, so I’ll send it back to the seller. From: Paul McCall via Af<mailto:af@afmug.com> Sent: Saturday, September 27, 2014 9:47 PM To: af@afmug.com<mailto:af@afmug.com> Subject: Re: [AFMUG] missing part on Canopy SM Gerard is correct. An SM will function without it, though it makes the Ethernet less than protected from basic transient surges (even little ones). I would suggest replacing it From: Af [mailto:af-bounces+paulm=pdmnet....@afmug.com] On Behalf Of Gerard Dupont III via Af Sent: Saturday, September 27, 2014 10:28 PM To: af@afmug.com<mailto:af@afmug.com> Subject: Re: [AFMUG] missing part on Canopy SM It's a Transient Voltage Suppressor. I haven't tested others, but I know 100 will function just fine without it. In a pinch I remove them to fix ethernet errors. I think this is the right part number if you wanted to replace it. RCLAMP0504FCT Gerard On Sat, Sep 27, 2014 at 10:19 PM, Ken Hohhof via Af <af@afmug.com<mailto:af@afmug.com>> wrote: Anybody know what that little 6-leaded SMD is between the RJ45 jack and the Ethernet transformer on the PCB of a Canopy SM? We bought a used SM that doesn't work (it lights up and seems to be trying) and that part is missing. I don't think it's optional. But is its absence causing the problems? Or just an indication that a tech didn't finish repairing it and mistakenly marked it as tested and good? If it's a surge protection component, it seems too small to do much good.
