I think most customers are OK with a small increase (like $45 to $49).
If you break into the $50 range, you may get some resistance.
You could always do "up to 100Mbit" for $49, since the speeds are "up
to" anyway. ;)
Travis
On 10/4/2014 2:00 PM, Paul McCall via Af wrote:
We are thinking of raising our prices on our residential basic plan.
Some of our customers have been on the same priced plan for 7 years
(or more). Around $ 45 / month for "up to 5Mbit/1Mbit". Probably 25%
of those customers, we are the only "good" source for Internet. The
rest have varying levels of DSL or cable options.
Thinking of bumping those customers to $ 49. Maybe a little more,
haven't decided.
How do you handle price changes and/or on your customers on "rolling
contracts" ?
Paul
Paul McCall, Pres.
PDMNet / Florida Broadband
658 Old Dixie Highway
Vero Beach, FL 32962
772-564-6800 office
772-473-0352 cell
www.pdmnet.com <http://www.pdmnet.com/>
[email protected] <mailto:[email protected]>
