care to post an (anonymized) cacti chart for a customer? I'm curious what kind of usage patterns we are talking about here.
On Mon, Oct 13, 2014 at 12:46 PM, Kade Sullivan via Af <[email protected]> wrote: > So it's becoming a reoccurring nightmare for me. I get a customer calling > in saying their internet is slow. It ends up being their upstream or > downstream or both are totally maxed out for hours on end. Unfortunately, > my responsibility does not stop there. > > We have been going the route of installing Mikrotik's in the customer > home, which helps us identify the problem. But what do we do from there? > > I feel like the overall bandwidth isnt the ENTIRE problem. With more > intelligent usage, more people can use it simultaneously. Of course, > giving them more speed would help, but I feel like it's a bandaid around > the big picture, which is the fact that nothing plays nice with anything > else. > > Are there any mikrotik guru's here that could figure something out that we > could preload on all these mikrotik routers that would help minimize this > issue? > > In my mind, I feel like the solution lies in the prioritization of each > connection, without putting a hard limit on any one device. I just can't > seem to figure out the proper implementation. > > Are any of you seeing this reoccurring nightmare? > >
