Are you familiar with the concept of root cause analysis?

--
bp
<part {dash} 15 {at} SkylineBroadbandService {dot} com>

On 11/26/2014 12:11 PM, Josh Luthman via Af wrote:
Santa has been a real @$%# since I was 18.  Screw that guy!


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Wed, Nov 26, 2014 at 3:04 PM, Bill Prince via Af <[email protected] <mailto:[email protected]>> wrote:

    Santa may not be happy with you Josh.

    --
    bp
    <part {dash} 15 {at} SkylineBroadbandService {dot} com>

    On 11/26/2014 11:35 AM, Josh Luthman via Af wrote:
    Well if the option is newer laptop with bigger screen, memory,
    speed, etc or working with Packetflux....I think Packetflux needs
    to fix their program on Windows

    *duck*


    Josh Luthman
    Office: 937-552-2340 <tel:937-552-2340>
    Direct: 937-552-2343 <tel:937-552-2343>
    1100 Wayne St
    Suite 1337
    Troy, OH 45373

    On Wed, Nov 26, 2014 at 2:33 PM, Bill Prince via Af <[email protected]
    <mailto:[email protected]>> wrote:

        I don't argue with things that work.

        --
        bp
        <part {dash} 15 {at} SkylineBroadbandService {dot} com>

        On 11/26/2014 11:03 AM, Josh Luthman via Af wrote:
        That's so 2001...and they're all tossed/sold/gone


        Josh Luthman
        Office: 937-552-2340 <tel:937-552-2340>
        Direct: 937-552-2343 <tel:937-552-2343>
        1100 Wayne St
        Suite 1337
        Troy, OH 45373

        On Wed, Nov 26, 2014 at 1:34 PM, Bill Prince via Af
        <[email protected] <mailto:[email protected]>> wrote:

            Maybe why it works for me.  My field laptop is Windows
            XP.  An old reliable dog.

            --
            bp
            <part {dash} 15 {at} SkylineBroadbandService {dot} com>

            On 11/26/2014 6:02 AM, Shayne Lebrun via Af wrote:

            Find an old laptop running windows XP or (even better)
            Windows 2000.

            *From:*Af [mailto:[email protected]] *On Behalf Of
            *Josh Luthman via Af
            *Sent:* Wednesday, November 26, 2014 8:38 AM
            *To:* [email protected] <mailto:[email protected]>
            *Subject:* Re: [AFMUG] SiteMonitor discovery IP or
            factory reset

            I tried one of each. No combo worked.

            Josh Luthman
            Office: 937-552-2340 <tel:937-552-2340>
            Direct: 937-552-2343 <tel:937-552-2343>
            1100 Wayne St
            Suite 1337
            Troy, OH 45373

            On Nov 26, 2014 8:34 AM, "Jeremy via Af" <[email protected]
            <mailto:[email protected]>> wrote:

            Yeah, I must have missed that part.  Is this one of the
            old site monitors?

            On Wed, Nov 26, 2014 at 6:04 AM, Josh Luthman via Af
            <[email protected] <mailto:[email protected]>> wrote:

            That was a base2 though right?

            Josh Luthman
            Office: 937-552-2340 <tel:937-552-2340>
            Direct: 937-552-2343 <tel:937-552-2343>
            1100 Wayne St
            Suite 1337
            Troy, OH 45373

            On Nov 26, 2014 12:59 AM, "Jeremy via Af" <[email protected]
            <mailto:[email protected]>> wrote:

            I actually had to use this tool on a site tonight.  I
            used the new Ethernet Upgrade Tool for windows, was
directly connected to the Ethernet port on my laptop. I pressed 'yeah I have read the blah blah blah' and
            then hit discover, it told me to reboot.  I
            disconnected power 1 and 2 for a sec and when I plugged
            it back in it gave me the IP.  Then I couldn't figure
            out the SNMP so I had to use it again to reset, same
            process.  It worked perfectly both times.

            On Mon, Nov 24, 2014 at 7:28 AM, Josh Luthman via Af
            <[email protected] <mailto:[email protected]>> wrote:

                Not sure what email address to use offlist...

                I've done all that several times to confirm.  I
                also went straight to the NIC as well as trying a
                Netgear dumb switch (it had link light, doesn't
                specify speed/duplex).


                Josh Luthman
                Office: 937-552-2340 <tel:937-552-2340>
                Direct: 937-552-2343 <tel:937-552-2343>
                1100 Wayne St
                Suite 1337
                Troy, OH 45373

                On Mon, Nov 24, 2014 at 3:33 AM, Forrest Christian
                (List Account) via Af <[email protected]
                <mailto:[email protected]>> wrote:

                Unfortunately there's quite a few things which will
                break the tool.  I've attached a .pdf which should
                cover all of them. Make sure you have the right
                tool as described, and if you have problems
                afterwards let me know.

                -forrest








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