Just to clarify.... The software runs fine... The windows tcp/ip stack and firewall software just likes getting in the way. And even more so when you throw some third party firewall in the mix. It either works fine at installation or it doesn't. If it doesn't its always a challenge finding exactly which knob needs to be turned to fix it - and then, if we get the feedback, figuring out how to turn that knob in our software.
-forrest On Wed, Nov 26, 2014 at 5:35 PM, Forrest Christian (List Account) < [email protected]> wrote: > Josh, > > The program runs just fine on every modern windows version. My development > computer is on 7.x until I replace it sometime in the next few months. > The test computers are all on a mix of 7 and 8. My laptop runs 8.0 (can't > get it to upgrade to 8.1). > > I think what needs to happen is Microsoft and every other windows firewall > vendor needs to fix their *@#($* tcp/ip stack/firewall so someone needing > to write a program to send and receive a multicast packet under windows can > actually do so in a reliable, consistent fashion. Under XP, making this > happen was straightforward. Each successive windows version has made it > more difficult, and in some cases the necessary tools to make it work > consistently are simply not exposed in the windows API - especially when > you have a third party firewall involved. > > The bootloader on the next iteration of the sitemonitor won't use > multicast for this reason. Unfortunately, we're stuck with it for the Base > and Base II units. > > For the base II, there's a new version of the upgrade tool up at > http://manuals.packetflux.com/index.php?page=base-unit-ii-firmware which > tries to work through some of the more common firewall issues. > > In addition, there is always the possibility that the ethernet port in the > affected units have failed. At least for the Base II, if you want to send > an email in to [email protected] with the serial number and address > ifnormation, we'll issue a UPS call tag to pick up the unit and test it > here, fix it, and ship it back to you all at our cost. If you want to > include the original base unit in the package with a note 'please factory > reset if possible - see Forrest' attached to it, we'll also factory reset > that one if possible and ship it back to you - we just won't be able to do > any hardware fixes on it if that's what is needed. > > -forrest > > > On Wed, Nov 26, 2014 at 12:35 PM, Josh Luthman via Af <[email protected]> > wrote: > >> Well if the option is newer laptop with bigger screen, memory, speed, etc >> or working with Packetflux....I think Packetflux needs to fix their program >> on Windows >> >> *duck* >> >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> On Wed, Nov 26, 2014 at 2:33 PM, Bill Prince via Af <[email protected]> wrote: >> >>> I don't argue with things that work. >>> >>> -- >>> bp >>> <part {dash} 15 {at} SkylineBroadbandService {dot} com> >>> >>> >>> On 11/26/2014 11:03 AM, Josh Luthman via Af wrote: >>> >>> That's so 2001...and they're all tossed/sold/gone >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> On Wed, Nov 26, 2014 at 1:34 PM, Bill Prince via Af <[email protected]> >>> wrote: >>> >>>> Maybe why it works for me. My field laptop is Windows XP. An old >>>> reliable dog. >>>> >>>> -- >>>> bp >>>> <part {dash} 15 {at} SkylineBroadbandService {dot} com> >>>> >>>> >>>> On 11/26/2014 6:02 AM, Shayne Lebrun via Af wrote: >>>> >>>> Find an old laptop running windows XP or (even better) Windows 2000. >>>> >>>> >>>> >>>> *From:* Af [mailto:[email protected] <[email protected]>] *On >>>> Behalf Of *Josh Luthman via Af >>>> *Sent:* Wednesday, November 26, 2014 8:38 AM >>>> *To:* [email protected] >>>> *Subject:* Re: [AFMUG] SiteMonitor discovery IP or factory reset >>>> >>>> >>>> >>>> I tried one of each. No combo worked. >>>> >>>> Josh Luthman >>>> Office: 937-552-2340 >>>> Direct: 937-552-2343 >>>> 1100 Wayne St >>>> Suite 1337 >>>> Troy, OH 45373 >>>> >>>> On Nov 26, 2014 8:34 AM, "Jeremy via Af" <[email protected]> wrote: >>>> >>>> Yeah, I must have missed that part. Is this one of the old site >>>> monitors? >>>> >>>> >>>> >>>> On Wed, Nov 26, 2014 at 6:04 AM, Josh Luthman via Af <[email protected]> >>>> wrote: >>>> >>>> That was a base2 though right? >>>> >>>> Josh Luthman >>>> Office: 937-552-2340 >>>> Direct: 937-552-2343 >>>> 1100 Wayne St >>>> Suite 1337 >>>> Troy, OH 45373 >>>> >>>> On Nov 26, 2014 12:59 AM, "Jeremy via Af" <[email protected]> wrote: >>>> >>>> I actually had to use this tool on a site tonight. I used the new >>>> Ethernet Upgrade Tool for windows, was directly connected to the Ethernet >>>> port on my laptop. I pressed 'yeah I have read the blah blah blah' and >>>> then hit discover, it told me to reboot. I disconnected power 1 and 2 for >>>> a sec and when I plugged it back in it gave me the IP. Then I couldn't >>>> figure out the SNMP so I had to use it again to reset, same process. It >>>> worked perfectly both times. >>>> >>>> >>>> >>>> On Mon, Nov 24, 2014 at 7:28 AM, Josh Luthman via Af <[email protected]> >>>> wrote: >>>> >>>> Not sure what email address to use offlist... >>>> >>>> >>>> >>>> I've done all that several times to confirm. I also went straight to >>>> the NIC as well as trying a Netgear dumb switch (it had link light, doesn't >>>> specify speed/duplex). >>>> >>>> >>>> >>>> >>>> Josh Luthman >>>> Office: 937-552-2340 >>>> Direct: 937-552-2343 >>>> 1100 Wayne St >>>> Suite 1337 >>>> Troy, OH 45373 >>>> >>>> >>>> >>>> On Mon, Nov 24, 2014 at 3:33 AM, Forrest Christian (List Account) via >>>> Af <[email protected]> wrote: >>>> >>>> Unfortunately there's quite a few things which will break the tool. >>>> I've attached a .pdf which should cover all of them. Make sure you have >>>> the right tool as described, and if you have problems afterwards let me >>>> know. >>>> >>>> >>>> >>>> -forrest >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>> >>> >> >
