On the forum it says if the upgrade fails and it didn't boot you have to RMA?
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Dec 8, 2014 3:52 AM, "Sriram Chaturvedi via Af" <[email protected]> wrote: > Hi TJ, > > What state is the SM in right now? Does it boot up on the older load? > Have you tried a factory reset yet? What was the upgrade failure? Was it > the GUI indicating an upgrade failure during a normal upgrade or did you > have some sort of a power failure during the upgrade? Are you able to > access the radio via its default or fallback IP? > > A lot questions before determining its not recoverable and going the RMA > route :) > > Alternately, you can contact our support engineers for this as you'll > have to go through them to determine the RMA anyway. > > Thanks, > Sriram > > > > On Dec 8, 2014, at 11:50 AM, TJ Trout via Af <[email protected]> wrote: > > Seriously? How can that be? > > On Sun, Dec 7, 2014 at 7:57 PM, Josh Luthman via Af <[email protected]> wrote: > >> Nope, RMA :( >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> On Dec 7, 2014 10:07 PM, "TJ Trout via Af" <[email protected]> wrote: >> >>> I have a SM that failed upgrade, is it possible to recover? >>> >>> TJ >>> >> >
