Good info! I have been wondering how their streaming stuff works so poorly. We often get calls about it and DirecTV told them that their internet is too slow. I always point out that Netflix, Hulu, Youtube, and others stream in HD no problem on their service and maybe, just maybe DirecTV is the problem.
Thanks for sharing. I am forwarding this to my techs. -Ty On Wed, Mar 18, 2015 at 11:50 PM, Ken Hohhof <[email protected]> wrote: > Maybe everyone already knows this, but here's a graph from an experiment > today with a customer watching an on-demand movie on Direct TV. > > Customer said he had no problems with Netflix, Hulu, etc. but could not > watch Direct TV on-demand stuff on his 3 Mbps connection. Turns out it > buffers up about 10 minutes of viewing time, then uses a constant 5 Mbps. > Evidently there are not various bitrate streams, just 5 Mbps. I can see > why the customer was having problems on their 3 Mbps plan. > > Another aspect of the behavior was annoying him. He reported that usually > the movie would start playing immediately, play for about 10 minutes, and > then stop with a message about his Internet being too slow. But in today's > test, nothing happened for several minutes, until the display said it had > downloaded about 10 minutes worth, then it started playing. We concluded > the first behavior happens when the start of the movie has been preloaded > to their DVR, probably because it's a popular movie. The second behavior, > like today's test, happens when it first has to fill the buffer.
