holy cats, thats pricey, but much worth looking into, thanks!! On Thu, Apr 2, 2015 at 3:31 PM, Gerard Dupont III <[email protected]> wrote:
> Steve, > > Another option is to signup as a speedtest host for Visual Ware's > MyConnection Server suite of tests. They give you an option to buy one of > their small testing devices which you can then give to a customer and have > it run any of MCS tests in an automated fashion. There is also an option > for installing the automated software on the customers computer. > > http://www.myconnectionserver.com/learnmore/quality.html > > Gerard > > On Thu, Apr 2, 2015 at 11:41 AM, That One Guy /sarcasm < > [email protected]> wrote: > >> Im dealing with a customer with what appears to be a legitimate complaint >> of slowness, high latency. >> >> The biggest problem is its happenning at night so its not like we can go >> to his house and troubleshoot. The issue doesnt appear to be visible in any >> of our monitoring, but we are limited to viewing from this end and not his >> >> I had him download pingplotter and leave it running to a specific IP so >> show us his outbound path when this is going on, but so far it hasnt >> resulted in anything useful. >> >> I do have an air router set up as a monitoring bridge between his 450 and >> his router from when we were troubleshooting his 2.4 fsk before we switch >> him to 3.65. As far as I can tell this isnt a radio issue, hes always 8x/8x >> >> Is there any custom load to drop into this air router that would give me >> some tools like iperf or any other nifty networking tools that would give >> me the equivalent of a console at his house to troubleshoot from? >> >> We have a bunch of old thin clients laying around here I have considered >> dropping some lightweight linux onto for a drop in toolset, is anyone aware >> of any specific load for that purpose? >> >> -- >> If you only see yourself as part of the team but you don't see your team >> as part of yourself you have already failed as part of the team. >> > > -- If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team.
