"Find the thin wire coming off the 1” block and follow that to the power
supply."
9/10 times, the customer will argue with me that it doesn't run to
anything because they can't find it in their mess of wires. Or that it
runs to their router (because the Router power cord looks the same size)
On 6/5/2015 10:27 AM, Mark Radabaugh wrote:
Interesting. I always found it pretty easy to troubleshoot.
On the back of the router find the 3” long flat black cable that goes into a 1”
square black box. Is it plugged into the WAN port on the router? Oh - you
plugged that flat black cord into the wall jack? Swap the ends - the flat
black cord goes in the router. Find the cord plugged into the 1” box and
follow that to the wall jack. Is it plugged in securely at both ends? Find
the thin wire coming off the 1” block and follow that to the power supply. Is
it plugged in and the green light on? No? Plug it in. If the green light is
on unplug the power supply and tell me if the light goes out right away. It
fades away slowly? Then there is a break in the wire between the power supply
and the equipment outside? Oh - your husband wacked that wire with his hedge
trimmer? Yeah - that might possibly be the problem.
Mark
On Jun 5, 2015, at 11:10 AM, Nate Burke <[email protected]> wrote:
We've been using the Tycon's for quite a while as well. We found it next to
impossible to trouble shoot the Cambium power supply with a customer. They
could never comprehend what it was, and always tried to plug in a PC to the POE
Jumper. The Tycon's are nice, because you can describe the white box, with 2
plugs on one side (AC and LAN), and one plug on the other (poe). Is there a
yellow or green light, The Cable from outside plugs into the end with only 1
plug.
On 6/5/2015 9:50 AM, Ken Hohhof wrote:
I never used it anyway, prefer Tycon POE-24iR-CI. And yes, a patch cord, but
those come in various lengths and colors rather than the short little stub
which is limiting.
-----Original Message----- From: Mark Radabaugh
Sent: Friday, June 05, 2015 9:37 AM
To: [email protected]
Subject: [AFMUG] Cambium discontinuing the traditional wall wart power supply
So is anyone else unhappy with Cambium’s decision to EOL the traditional power
supply?
The replacement part is a Ubiquiti or ePMP brick style. It costs more, does
not include the power cord, and requires an additional CAT5 jumper cable.
While the current supply has it’s issues (hard to plug into a power strip) it’s
simple to troubleshoot over the phone with a customer with limited ways to
screw it up. I think this is going to create more ‘miswire’ service calls.
Mark
