Describe it as the wire that doesn't have a connector, the one that's
permanently attached.
Maybe it's just that people will be dumb no matter what PoE we give them.
On 6/5/2015 12:22 PM, Nate Burke wrote:
"Find the thin wire coming off the 1” block and follow that to the
power supply."
9/10 times, the customer will argue with me that it doesn't run to
anything because they can't find it in their mess of wires. Or that
it runs to their router (because the Router power cord looks the same
size)
On 6/5/2015 10:27 AM, Mark Radabaugh wrote:
Interesting. I always found it pretty easy to troubleshoot.
On the back of the router find the 3” long flat black cable that goes
into a 1” square black box. Is it plugged into the WAN port on the
router? Oh - you plugged that flat black cord into the wall jack?
Swap the ends - the flat black cord goes in the router. Find the
cord plugged into the 1” box and follow that to the wall jack. Is it
plugged in securely at both ends? Find the thin wire coming off the
1” block and follow that to the power supply. Is it plugged in and
the green light on? No? Plug it in. If the green light is on
unplug the power supply and tell me if the light goes out right
away. It fades away slowly? Then there is a break in the wire
between the power supply and the equipment outside? Oh - your
husband wacked that wire with his hedge trimmer? Yeah - that might
possibly be the problem.
Mark
On Jun 5, 2015, at 11:10 AM, Nate Burke <[email protected]> wrote:
We've been using the Tycon's for quite a while as well. We found it
next to impossible to trouble shoot the Cambium power supply with a
customer. They could never comprehend what it was, and always tried
to plug in a PC to the POE Jumper. The Tycon's are nice, because
you can describe the white box, with 2 plugs on one side (AC and
LAN), and one plug on the other (poe). Is there a yellow or green
light, The Cable from outside plugs into the end with only 1 plug.
On 6/5/2015 9:50 AM, Ken Hohhof wrote:
I never used it anyway, prefer Tycon POE-24iR-CI. And yes, a patch
cord, but those come in various lengths and colors rather than the
short little stub which is limiting.
-----Original Message----- From: Mark Radabaugh
Sent: Friday, June 05, 2015 9:37 AM
To: [email protected]
Subject: [AFMUG] Cambium discontinuing the traditional wall wart
power supply
So is anyone else unhappy with Cambium’s decision to EOL the
traditional power supply?
The replacement part is a Ubiquiti or ePMP brick style. It costs
more, does not include the power cord, and requires an additional
CAT5 jumper cable.
While the current supply has it’s issues (hard to plug into a power
strip) it’s simple to troubleshoot over the phone with a customer
with limited ways to screw it up. I think this is going to create
more ‘miswire’ service calls.
Mark
