Thank you Powercode for figuring out a problem on my network? ;)

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Aug 6, 2015 6:28 PM, "That One Guy /sarcasm" <[email protected]>
wrote:

> This ended up being a router issue on our side, changed to a mikrotik and
> jesus gave me a thumbs up
>
> On Wed, Aug 5, 2015 at 11:31 AM, Josh Luthman <[email protected]
> > wrote:
>
>> Probe tab?  Really doubt it.
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>> On Aug 5, 2015 12:24 PM, "That One Guy /sarcasm" <
>> [email protected]> wrote:
>>
>>> We did the 5.6 beta and went through the probe fixes some time back.
>>> Haven't added any probes.
>>>
>>> These situations require liberal applications of swear words and liquor
>>> to troubleshoot when home at night and would rather be doing something
>>> other than troubleshooting.
>>>
>>> I have an open ticket with them, they were looking at it, I saw in the
>>> log they poked some ubnt probes.
>>>
>>> I see in the billing server logs they were looking at time.
>>>
>>> Would rrd and time issue affect the probes tab updates
>>> On Aug 5, 2015 8:57 AM, "Josh Luthman" <[email protected]>
>>> wrote:
>>>
>>>> If you have one bad OID for a price none of them work.  Removing the
>>>> bad one makes the probes work instantly.
>>>>
>>>> Status check isn't effected by this.
>>>>
>>>> Josh Luthman
>>>> Office: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
>>>> On Aug 5, 2015 9:46 AM, "Jason Pond" <[email protected]> wrote:
>>>>
>>>>> I had this happen last week when I started upgrading my ubnt network
>>>>> to 5.6.2  it is the result of a bad SNMP probe causing all SNMP to stop
>>>>> functioning from the powercode server.  I opened a ticket with powercode
>>>>> and they were able to resolve it.
>>>>>
>>>>> If you made any changes to the monitoring you might want to try to
>>>>> remove bad probes.  Probes that were working on 5.5.x are not the same for
>>>>> 5.6.x.  Once the bad probes were removed it took about 3 hours for things
>>>>> to really start populating graphs again.
>>>>>
>>>>> Sincerely,
>>>>>
>>>>> Jason Pond
>>>>>
>>>>> On Tue, Aug 4, 2015 at 10:53 PM, That One Guy /sarcasm <
>>>>> [email protected]> wrote:
>>>>>
>>>>>> Rebooted this evening, pushed the pending update this morning hoping
>>>>>> it was that (two revisions pending) no joy.Im at 20gb of 91gb space on 
>>>>>> the
>>>>>> VHD. This is a massive virtual server terabyte raid 10 array powercode
>>>>>> datastore 16 core 64gb ram host. Only thing on it is powercode and two
>>>>>> lightly hit DNS servers behind a firewall that shows little traffic, so 
>>>>>> not
>>>>>> likely an external issue
>>>>>>
>>>>>> On Tue, Aug 4, 2015 at 11:48 PM, Josh Luthman <
>>>>>> [email protected]> wrote:
>>>>>>
>>>>>>> Disk full?  Are you monitoring the servers health?
>>>>>>>
>>>>>>> Might want to try rebooting the billing server, do a snapshot before
>>>>>>> though.
>>>>>>>
>>>>>>> Josh Luthman
>>>>>>> Office: 937-552-2340
>>>>>>> Direct: 937-552-2343
>>>>>>> 1100 Wayne St
>>>>>>> Suite 1337
>>>>>>> Troy, OH 45373
>>>>>>> On Aug 5, 2015 12:45 AM, "That One Guy /sarcasm" <
>>>>>>> [email protected]> wrote:
>>>>>>>
>>>>>>>> bandwidth gathering seems to be functional, probes are busted,
>>>>>>>> about every tenth click on reprobe gives me a green box, but it never
>>>>>>>> populates the probes. I rebooted the bmu when the mirror was still 
>>>>>>>> present
>>>>>>>> and probes worked during the resync, but failed again at some point,
>>>>>>>> subsequent reboots would not replicate the temporary functionality.
>>>>>>>>
>>>>>>>> I cannot find any devices, customer or infrastructure that are
>>>>>>>> working, so it seems the entire module is failing, not just hanging at 
>>>>>>>> some
>>>>>>>> point in the polling as best I can tell
>>>>>>>>
>>>>>>>> On Tue, Aug 4, 2015 at 11:35 PM, Josh Luthman <
>>>>>>>> [email protected]> wrote:
>>>>>>>>
>>>>>>>>> So probes are what's busted?  What about bandwidth collection?
>>>>>>>>>
>>>>>>>>> Josh Luthman
>>>>>>>>> Office: 937-552-2340
>>>>>>>>> Direct: 937-552-2343
>>>>>>>>> 1100 Wayne St
>>>>>>>>> Suite 1337
>>>>>>>>> Troy, OH 45373
>>>>>>>>> On Aug 5, 2015 12:31 AM, "That One Guy /sarcasm" <
>>>>>>>>> [email protected]> wrote:
>>>>>>>>>
>>>>>>>>>> anybody using powercode and your monitoring is dead? Hopefully
>>>>>>>>>> its just us and not systemic. Apparently they tested and they can 
>>>>>>>>>> kick
>>>>>>>>>> probes off on the back end, its just not logging. real time tools 
>>>>>>>>>> work, so
>>>>>>>>>> its not a communication issue, we didnt make any system changes near 
>>>>>>>>>> the
>>>>>>>>>> failure.
>>>>>>>>>> The entire network monitoring component seems to be croaked. Ive
>>>>>>>>>> removed mirrors, minimized down to a single bmu, synchronized, 
>>>>>>>>>> restarted
>>>>>>>>>> BMUs, restarted the billing server, cussed and got drunk, nothing 
>>>>>>>>>> seems to
>>>>>>>>>> work.
>>>>>>>>>> I cant say Im all that excited with responsiveness at bertram
>>>>>>>>>> since the coup so Im reaching out to the community hoping somebody 
>>>>>>>>>> has this
>>>>>>>>>> happen occasionally and its something like running some archaic linux
>>>>>>>>>> command and burning sage.
>>>>>>>>>> Our customer facing staff is bright as a brick when it comes to
>>>>>>>>>> using the statuses as it is and this is going to be a disaster, no 
>>>>>>>>>> matter
>>>>>>>>>> how much i try to show them. We have 3/4 technical staff tied up all 
>>>>>>>>>> day
>>>>>>>>>> tomorrow migrating an office domain so that coupled with the 
>>>>>>>>>> inevitable
>>>>>>>>>> hangover is going to make this situation salty
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> If you only see yourself as part of the team but you don't see
>>>>>>>>>> your team as part of yourself you have already failed as part of the 
>>>>>>>>>> team.
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> If you only see yourself as part of the team but you don't see your
>>>>>>>> team as part of yourself you have already failed as part of the team.
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> If you only see yourself as part of the team but you don't see your
>>>>>> team as part of yourself you have already failed as part of the team.
>>>>>>
>>>>>
>>>>>
>
>
> --
> If you only see yourself as part of the team but you don't see your team
> as part of yourself you have already failed as part of the team.
>

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