There's this one in the sidebar: http://arstechnica.com/business/2015/08/want-fiber-internet-thatll-be-383500-isp-tells-farm-owner/
"Schneider’s family used a fixed wireless service for a couple of years, but the speeds were about the same as Windstream, and the provider “complained constantly that I was using too much bandwidth,” he said."
"Schneider’s current Windstream service is residential, but Windstream’s website advertises business-class Internet service in Ceresco with speeds up to 40Mbps and prices starting at $39.99 a month. The farm is a business, so Schneider tried to get that business-class service, but he had trouble just getting Windstream to listen."
"Schneider filed a complaint against Windstream on the Federal Communications Commission's website, he said, and “by going through that channel I was actually able to get Windstream to contact me to talk about replacing DSL with something better.” Schneider isn't the first Internet customer to find that providers are more willing to compromise when you complain to the government, but going through Windstream was still a dead end."
~Seth
