The ones I know of, the guys brought them back in after going to an
install, taking them out of the box and finding the cracks.
I usually touch every new SM, but we were going through them pretty fast
back in the summer switching customers out. These all came loaded with
13.2.1, so I told them to just set the region and click the default
frequencies button and have at it. I can't say for sure if they were
truly bad out of the box. So I'm not going to say "hey Cambium, WTF" if
it was one of the guys being careless. But I got them from three
different guys and they all said they pulled them out of the box that
way. I found this last one on the shelf in one of their trucks while
looking for the damn walkie-talkies they don't bring back in to put on
the charger! That drives me nuts.
On 11/22/2015 8:51 AM, Ken Hohhof wrote:
Are these only showing up after some time in the field, or do you see
this on undeployed units you pull off the shelf?
I am not looking forward to the idea of going out and inspecting all
the 3.65 SMs in the field, although it sounds like you have more of
them than me.
Time to buy a quadcopter? Webcam on a long stick?
*From:* George Skorup <mailto:[email protected]>
*Sent:* Sunday, November 22, 2015 8:26 AM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AFMUG] 3GHz 450 SM cases
The screw thing is the two that fastens the bottom port/ID label thing
on. The larger screw heads would stick up a bit too far and not allow
the cap to be locked. I've fixed many by tightening those a bit as
suggested and it works fine. Probably had 80-90 of those so far. This
one has one of the normal torx screws and one phillips head holding
the bottom on. Got maybe 10-20 like that. And the phillips head screw
isn't on the side with the cracks in the front cover of this one.
So... I don't have a clue how this is happening.
On 11/21/2015 4:12 PM, Ken Hohhof wrote:
Wasn’t there a thread about screw heads sticking up and Cambium
saying to just torque them down? Could the factory have used the
wrong screws?
*From:* George Skorup <mailto:[email protected]>
*Sent:* Saturday, November 21, 2015 3:38 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* [AFMUG] 3GHz 450 SM cases
Somehow we ended up with a small handful of these. Always in that
spot and I have no idea why. They're obviously going to leak. I'm
betting Cambium won't cover them under warranty either (and I don't
blame them), but we did end up with one or two that came this way new
out of the box. This one I think one of the guys stupidly tossed on
the shelf in the truck. They're not worth sending in for repair. I'll
just wait until one is murdered beyond repair by lightning and steal
the cover. But I thought I'd ask this anyway... can we get these
covers anywhere so I can just fix them myself?
