We've been working on it with support since November 30.

Sent from my iPhone

> On Dec 16, 2015, at 2:14 PM, Ben Moore <[email protected]> wrote:
> 
> OK.  Please check with support and will get this resolved.
> 
> Thanks,
> Ben
> 
>> On Wed, Dec 16, 2015 at 1:13 PM, <[email protected]> wrote:
>> We have been using keys with the nanostations with no problem. I cannot get 
>> the powerbeams to work at all. 
>> 
>> Sent from my iPhone
>> 
>>> On Dec 16, 2015, at 2:10 PM, Ben Moore <[email protected]> wrote:
>>> 
>>> Yes, they are...Please check with support team if they are not showing up 
>>> for you as could be something to do with the unlock code - [email protected]
>>> 
>>> I will also ask them to chime in here.
>>> 
>>> Thanks,
>>> Ben
>>> 
>>>> On Wed, Dec 16, 2015 at 1:07 PM, <[email protected]> wrote:
>>> 
>>>> So are powerbeams not capable?
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On Dec 16, 2015, at 2:01 PM, Ben Moore <[email protected]> wrote:
>>>>> 
>>>>> Yes, datasheets are being updated (most are done, just not uploaded yet).
>>>>> 
>>>>>> On Wed, Dec 16, 2015 at 10:47 AM, Mathew Howard <[email protected]> 
>>>>>> wrote:
>>>>>> Well, right. that was the case up until airOS 5.6.3 was released... I 
>>>>>> expect they'll update the data sheets when the radios are shipping with 
>>>>>> the new firmware.
>>>>>> 
>>>>>>> On Wed, Dec 16, 2015 at 11:11 AM, <[email protected]> wrote:
>>>>>>> I was just stating what the data sheet says about the US version versus 
>>>>>>> worldwide version. I know that we have been buying nanobeams And using 
>>>>>>> them just fine we ordered powerbeams this last time and cannot do 
>>>>>>> anything other than 5725-5850. 
>>>>>>> <image1.PNG>
>>>>>>> Sent from my iPhone
>>>>>>> 
>>>>>>>> On Dec 16, 2015, at 10:50 AM, Mathew Howard <[email protected]> 
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> You most certainly can use the US radios in 5150-5250, and whoever 
>>>>>>>> said that only the world version supports it is wrong. 
>>>>>>>> 
>>>>>>>> You just need to upgrade the firmware to 5.6.3, and enter the unlock 
>>>>>>>> key - which you do need to request from UBNT.
>>>>>>>> 
>>>>>>>>> On Wed, Dec 16, 2015 at 10:39 AM, Ken Hohhof <[email protected]> wrote:
>>>>>>>>> Ben, what does “approvals are in” mean?
>>>>>>>>>  
>>>>>>>>> I don’t give a rat’s ass whether you have approvals in.  I want to 
>>>>>>>>> know if I can order equipment for a customer install, upgrade to 
>>>>>>>>> latest released firmware if necessary, and operate it in the 
>>>>>>>>> 5150-5250 band.  That’s all that matters to me.  Anything else is 
>>>>>>>>> your internal process to get to what I need, which is a radio I can 
>>>>>>>>> buy from my distributor and send out with an installer to do a 
>>>>>>>>> customer install off a Rocket M5 AP we installed 8 months ago.
>>>>>>>>>  
>>>>>>>>> When I go to the grocery store to buy 2% milk, they don’t tell me the 
>>>>>>>>> farmer has bought a cow, they either have 2% milk on the shelf or 
>>>>>>>>> they don’t.  Status reports on the feeding and milking of the cow 
>>>>>>>>> don’t give me something to pour on my cereal.
>>>>>>>>>  
>>>>>>>>>  
>>>>>>>>> From: Ben Moore
>>>>>>>>> Sent: Wednesday, December 16, 2015 10:23 AM
>>>>>>>>> To: [email protected]
>>>>>>>>> Subject: Re: [AFMUG] M series NanoBeam/PowerBeam and U-NII-1
>>>>>>>>>  
>>>>>>>>> Hi Guys - 
>>>>>>>>>  
>>>>>>>>> The approvals for both lower band and DFS are in.  Same w it AC gear.
>>>>>>>>>  
>>>>>>>>> Thanks,
>>>>>>>>> Ben
>>>>>>>>>  
>>>>>>>>>> On Wed, Dec 16, 2015 at 9:05 AM, Ken Hohhof <[email protected]> wrote:
>>>>>>>>>> This is just incredible.  They've been screwing around with this for 
>>>>>>>>>> about 8 months.  Ubiquiti seems to be giving the middle finger to 
>>>>>>>>>> the US market.  I am going to have to look at ripping out some APs 
>>>>>>>>>> and PTP links I put up back in April and replacing them with 
>>>>>>>>>> something else.  I don't know how to explain to a customer that I 
>>>>>>>>>> can't order equipment for their service because my vendor has their 
>>>>>>>>>> head up their ass, that just reflects badly on me for using their 
>>>>>>>>>> equipment.
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> -----Original Message----- From: [email protected]
>>>>>>>>>> Sent: Wednesday, December 16, 2015 4:25 AM
>>>>>>>>>> To: [email protected]
>>>>>>>>>> Subject: Re: [AFMUG] M series NanoBeam/PowerBeam and U-NII-1
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> Only the world version supports it.
>>>>>>>>>> 
>>>>>>>>>> Sent from my iPhone
>>>>>>>>>> 
>>>>>>>>>>> On Dec 15, 2015, at 11:06 PM, Ken Hohhof <[email protected]> wrote:
>>>>>>>>>>> 
>>>>>>>>>>> Does anybody know if the NBE-M5-19 and PBE-M5-300/400/620 allow 
>>>>>>>>>>> 5150-5250 MHz with release firmware now?  And what is the 
>>>>>>>>>>> likelihood any product I bought from a distributor today would 
>>>>>>>>>>> support this band out of the box without requesting a key from 
>>>>>>>>>>> Ubiquiti?
>>>>>>>>>>> 
>>>>>>>>>>> You'd think Ubiquiti would have this somewhere, but I can't find it.
> 

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