I may be dumb, but wouldn't these people have to be paying somehow? If so why do they not just block it based on the customers billing address of the credit card on file? I have not actually had a netflix subscription in a while, but I was almost certain you had to pay with a credit card or paypal and unless they have gone to accepting bitcoin I would think that would be the easiest solution.

On 1/20/2016 6:40 AM, Paul Stewart wrote:
Not sure how this would be a routing issue?  If his customer’s were
having connectivity issues I could see that…

Netflix is under considerable pressure lately to block foreign VPN’s
from accessing US content.  I don’t recall the exact number but I think
it’s around an estimate of 500k Canadian’s using VPN or other tech to
access the US version of Netflix ;)

Americans shop online in Canada for pharmacy drugs – Canadians shop
around for US content on Netflix .. I think it’s a fair trade haha

*From:*Af [mailto:[email protected]] *On Behalf Of *Faisal Imtiaz
*Sent:* Tuesday, January 19, 2016 9:09 PM
*To:* [email protected]
*Subject:* Re: [AFMUG] Great, now Netflix customers are calling ME for
blocked Netflix

You just turned up another bgp session with a new service provider ?
Upstream ?

Most likely there is a routing issue...incoming traffic one way and
outgoing in a different route..and one of them with possible issue..

Regards

Faisal

Sent from Mobile Device

-------- Original message --------

From: Sterling Jacobson

Date:01/19/2016 8:56 PM (GMT-05:00)

To: [email protected] <mailto:[email protected]>

Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for
blocked Netflix

Except that I’m not on VPN or proxy.

So they have wrongly allocated or listed my blocks as proxy/VPN.

Doesn’t that break net neutrality for me?

Not that the FCC is going to do anything about it.

I just got off the phone. They asked me to email them my ASN, upstream
and details.

Hopefully they pull their heads out and get this working.

Not like I can request a IPv4 block directly from ARIN.

I DID that and they denied saying they have no more.

So I’m stuck without their help.

*From:*Af [mailto:[email protected]] *On Behalf Of *timothy steele
*Sent:* Tuesday, January 19, 2016 6:48 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AFMUG] Great, now Netflix customers are calling ME for
blocked Netflix

Netflix is working on banning all proxy and most VPN users was on
Engadget over a month ago there content providers are forcing  them so
when there telling you nothing they can do to help there telling the truth

On Tue, Jan 19, 2016, 8:37 PM Josh Reynolds <[email protected]
<mailto:[email protected]>> wrote:

    Also reach out to Netflix on twitter, tell them you are a US ISP and
    your users are having issues watching content

    On Jan 19, 2016 7:25 PM, "Josh Luthman" <[email protected]
    <mailto:[email protected]>> wrote:

        Try NANOG?

        Josh Luthman
        Office: 937-552-2340 <tel:937-552-2340>
        Direct: 937-552-2343 <tel:937-552-2343>
        1100 Wayne St
        Suite 1337
        Troy, OH 45373

        On Jan 19, 2016 8:23 PM, "Sterling Jacobson"
        <[email protected] <mailto:[email protected]>> wrote:

            Anyone else start getting these calls today?

            My personal Netflix, on the same public IP block, seems to
            still work.

            But several of my customers are now calling in saying their
            Netflix is VPN, Proxy or using an Unblocker.

            Netflix is denying any sort of fix or solution for these
            customers, blaming it on the ISP.

            I'm sick of this crap.

            The customers don't care, they will just drop the ISP and
            get another, probably with IP blocks that aren't
            'blacklisted' as VPN, or going through a datacenter.

            I had the same problem with Hulu, Vudu, ABC.com Disney.com
            and several others.

            Fortunately, all of those companies, except Vudu, fixed my
            problem by whitelisting my IPs.

            Vudu took a long time but I think I finally got a hold of
            the correct team of engineers and they fixed it.

            On the phone now with Netflix rep and one of her first
            questions was, "What is a public IP block?"

            :(



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