I’m pretty proud of our IPv6 implementation.  We had all services working via 
v6 the week before World IPv6 launch day.

http://ip6.nl/#!infowest.com

Search for InfoWest on this list.. all green!
http://www.mrp.net/ipv6_survey/#isps

If anybody needs any help with implementing IPv6 let me know.

-c



> On Jan 20, 2016, at 1:25 PM, Sterling Jacobson <[email protected]> wrote:
> 
> My own web site and hosted VM’s don’t even have IPv6 yet, so I’ve got a long 
> ways to go, lol!
> 
> From: Af [mailto:[email protected] <mailto:[email protected]>] On 
> Behalf Of Chuck McCown
> Sent: Wednesday, January 20, 2016 1:24 PM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked 
> Netflix
> 
> If you get all the V6 implementation issues solved, you can probably get some 
> good consulting gigs.
> 
> From: Sterling Jacobson <mailto:[email protected]>
> Sent: Wednesday, January 20, 2016 1:21 PM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked 
> Netflix
> 
> Yeah, that is kind of what the other providers have hinted at.
> 
> Netflix NOC fix my problem after I emailed them my blocks.
> 
> Maybe using BGP direct will help any future issues.
> 
> Or maybe not.
> 
> I’m going to start pushing IPv6 a lot more this year.
> 
> 
> 
> From: Af [mailto:[email protected] <mailto:[email protected]>] On 
> Behalf Of Carl Peterson
> Sent: Wednesday, January 20, 2016 11:50 AM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked 
> Netflix
> 
> "I haven’t turned it up yet on my own BGP, been running off providers BGP.  
> So I guess that’s not the problem."
> 
> I'm guessing that is the problem.  Since the blocks you are using are bing 
> advertised by a data centers ASN, they think your customers are at a DC.
> 
> On Wed, Jan 20, 2016 at 1:32 AM, Sterling Jacobson <[email protected] 
> <mailto:[email protected]>> wrote:
> I haven’t turned it up yet on my own BGP, been running off providers BGP.
> 
> So I guess that’s not the problem.
> 
> 
> From: Af [mailto:[email protected] <mailto:[email protected]>] On 
> Behalf Of Mike Hammett
> Sent: Tuesday, January 19, 2016 11:25 PM
> 
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked 
> Netflix
> 
> http://bgp.he.net/AS394752 <http://bgp.he.net/AS394752>
> 
> You don't seem to be advertising anything.
> 
> 
> 
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com <http://www.ics-il.com/>
> 
>  <https://www.facebook.com/ICSIL> 
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> 
> <https://www.linkedin.com/company/intelligent-computing-solutions> 
> <https://twitter.com/ICSIL>
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com <http://www.midwest-ix.com/>
> 
>  <https://www.facebook.com/mdwestix> 
> <https://www.linkedin.com/company/midwest-internet-exchange> 
> <https://twitter.com/mdwestix>
> From: "Sterling Jacobson" <[email protected] <mailto:[email protected]>>
> To: [email protected] <mailto:[email protected]>
> Sent: Wednesday, January 20, 2016 12:00:22 AM
> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked 
> Netflix
> 
> My ASN is 394752 the data center upstream ASN is 11798.
> 
> I’m still not sure this isn’t that new world wide problem of forcing DNS 
> redirection in routers running parental filtering.
> 
> One instance of this was a customer running filtering on their router, but 
> they said they turned it off and it still has the same Netflix message.
> 
> I’ll try emailing their NOC and see if I receive anything intelligent.
> 
> From: Af [mailto:[email protected] <mailto:[email protected]>] On 
> Behalf Of Faisal Imtiaz
> Sent: Tuesday, January 19, 2016 8:08 PM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked 
> Netflix
> 
> What is you ASN ? I will be more than happy to check if I see anything odd.
> 
> Also, Netflix has different IP's in different parts of the country they use 
> for sending the video streams.
> We typically don't see the same prefix advertised by them via different pops 
> they have.
> 
> Plus, not sure if you already got hold of them... you can reach them via 
> email to their NOC [email protected] <mailto:[email protected]>
> 
> If you give a shout out them on Nanog mailing list, you are very likely to 
> get a fairly prompt response from their technical team.
> 
> Regards.
> 
> Faisal Imtiaz
> Snappy Internet & Telecom
> 7266 SW 48 Street
> Miami, FL 33155
> Tel: 305 663 5518 x 232 <tel:305%20663%205518%20x%20232>
> 
> Help-desk: (305)663-5518 <tel:%28305%29663-5518> Option 2 or Email: 
> [email protected] <mailto:[email protected]>
> 
> From: "Sterling Jacobson" <[email protected] <mailto:[email protected]>>
> To: [email protected] <mailto:[email protected]>
> Sent: Tuesday, January 19, 2016 9:49:50 PM
> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked 
> Netflix
> It may be that.
> 
> I get my IPv4 from a data center.
> They are my upstream provider.
> The blocks are SWIPed to my company though.
> 
> I had to submit information to Hulu, Vudu, ABC.com <http://abc.com/> and a 
> few others a year ago because suddenly they all had me on some unknown 
> blacklist at the same time.
> 
> All of those providers have now white-listed my blocks and I no longer have 
> issues (except maybe Vudu, who were really hard to get that done).
> 
> From: Af [mailto:[email protected] <mailto:[email protected]>] On 
> Behalf Of Ken Hohhof
> Sent: Tuesday, January 19, 2016 7:22 PM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked 
> Netflix
> 
> If you don’t have direct allocation from ARIN, where are your blocks from?  
> That may be part of the story.
> 
> From: Sterling Jacobson <mailto:[email protected]>
> Sent: Tuesday, January 19, 2016 7:56 PM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked 
> Netflix
> 
> Except that I’m not on VPN or proxy.
> 
> So they have wrongly allocated or listed my blocks as proxy/VPN.
> 
> Doesn’t that break net neutrality for me?
> Not that the FCC is going to do anything about it.
> 
> I just got off the phone. They asked me to email them my ASN, upstream and 
> details.
> 
> Hopefully they pull their heads out and get this working.
> 
> Not like I can request a IPv4 block directly from ARIN.
> I DID that and they denied saying they have no more.
> 
> So I’m stuck without their help.
> 
> From: Af [mailto:[email protected] <mailto:[email protected]>] On 
> Behalf Of timothy steele
> Sent: Tuesday, January 19, 2016 6:48 PM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked 
> Netflix
> 
> Netflix is working on banning all proxy and most VPN users was on Engadget 
> over a month ago there content providers are forcing  them so when there 
> telling you nothing they can do to help there telling the truth
> 
> 
> On Tue, Jan 19, 2016, 8:37 PM Josh Reynolds <[email protected] 
> <mailto:[email protected]>> wrote:
> Also reach out to Netflix on twitter, tell them you are a US ISP and your 
> users are having issues watching content
> 
> On Jan 19, 2016 7:25 PM, "Josh Luthman" <[email protected] 
> <mailto:[email protected]>> wrote:
> Try NANOG?
> 
> Josh Luthman
> Office: 937-552-2340 <tel:937-552-2340>
> Direct: 937-552-2343 <tel:937-552-2343>
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> 
> On Jan 19, 2016 8:23 PM, "Sterling Jacobson" <[email protected] 
> <mailto:[email protected]>> wrote:
> Anyone else start getting these calls today?
> 
> My personal Netflix, on the same public IP block, seems to still work.
> 
> But several of my customers are now calling in saying their Netflix is VPN, 
> Proxy or using an Unblocker.
> 
> Netflix is denying any sort of fix or solution for these customers, blaming 
> it on the ISP.
> 
> I'm sick of this crap.
> 
> The customers don't care, they will just drop the ISP and get another, 
> probably with IP blocks that aren't 'blacklisted' as VPN, or going through a 
> datacenter.
> 
> I had the same problem with Hulu, Vudu, ABC.com <http://abc.com/> Disney.com 
> <http://disney.com/> and several others.
> 
> Fortunately, all of those companies, except Vudu, fixed my problem by 
> whitelisting my IPs.
> 
> Vudu took a long time but I think I finally got a hold of the correct team of 
> engineers and they fixed it.
> 
> On the phone now with Netflix rep and one of her first questions was, "What 
> is a public IP block?"
> 
> :(
> 
> 
> 
> 
> 
> --
> Carl Peterson
> 
> PORT NETWORKS
> 
> 401 E Pratt St, Ste 2553
> 
> Baltimore, MD 21202
> 
> (410) 637-3707
> 

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