[AFMUG] Centurylink Bogus Fees

[Travis Johnson]

I was just helping my daughter setup Centurylink DSL service at her new 
house. They advertise $29.95/month for the service, but when you call 
and talk to the rep, there is an additional "Internet Recovery Fee" of 
$1.99/month. When I asked for specifics about that fee, all she could 
say was "everyone gets charged that... it's how we keep the network 
running and stuff". I think she even tried to throw something about the 
FCC into the conversation once.

Amazing that they can add all these "fees" on top of the advertised 
price and nobody has an issue with it. I don't understand why they don't 
just advertise $1/month internet and then add $29.99/month for their 
"Internet recovery fee". LOL

Travis