Also would suggest running a report of what your traffic looks like today ... 
might help tell you where you need to focus.  Or just use Live View to get an 
idea ..... 

Good points from Josh on the "legal" side ... don't know the rules in the US 
but in Canada they are "interesting" to say the least... 

-----Original Message-----
From: Af [mailto:[email protected]] On Behalf Of Josh Reynolds
Sent: Wednesday, March 2, 2016 6:04 PM
To: [email protected]
Subject: Re: [AFMUG] Procera Packet Logic shaping rules?

I'll tell you what I did at my previous employer, to the best of my memory

In order of highest to lowest priority...
routing protocols
ssh, ntp
voip and voice messaging
gaming
speedtest servers
streaming video, there was also quite a large buffer for this but I can't 
remember what it was, maybe 500-1000ms general web traffic, other non-mentioned 
traffic ALL updates, microsoft, android, apple, etc.

P2P Traffic was BLOCKED, and was part of our Terms of Service / AUP

VOIP and streaming video were also DSCP flagged for proper classification over 
an AirMax network.

We aimed for the best customer experience possible, and used blanket filters 
[ALL streaming video, ALL gaming, etc] as to not be discriminatory between 
different streaming sources, different games, etc where possible.

I must note that in saying this, we offered full disclosure of these practices 
to our customers when asked. It may be documented somewhere else by now, I am 
busy working on fiber projects. Brush up on the net neutrality rules, and 
possibly consult a lawyer before implementing these changes and posting them on 
your website.

YMMV



On Wed, Mar 2, 2016 at 4:46 PM, Darren Shea <[email protected]> wrote:
> Just putting this out there, since our Procera tech contact basically 
> told us that there is no existing collection of "best practices" 
> shaping rules we can work from to develop our specific, custom rules...
>
> For those of you with these Procera boxen, what sort of shaping rules
> (objects) have you found to be very effective at reducing the level of 
> "my internet is slooow!" tech support calls, which usually just come 
> down to a bandwidth saturation problem? Our usual culprits for these 
> are streaming video, cloud backup (especially iPhones), updates 
> (Microsoft, iOS, etc.), and console game downloads, so getting these 
> managed better would be a big deal for us!
>
>
>

Reply via email to