BMG = BMG Rights Management?
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Mar 7, 2016 at 2:00 PM, Chuck Hogg <[email protected]> wrote: > I think we are going to start just following Google's take on DMCA > notices. I would like ours to send the customer an email requiring the to > go to a webpage in the next 7 days or be blocked. They will then be > tracked watching a video of sorts that explains why they are watching this > video. I would also explain that the company sending the complaint may > want to settle, but it would be up to the customer to take whatever action > they deemed appropriate. Further, I would tell the customer that I would > not disclose their CPNI without a court order. > > This is what they send out.... > > > [image: Inline image 1] > > And then they forward (Insert company here)'s complaint, in this case BMG. > [image: Inline image 2] > > > > Regards, > Chuck > > On Mon, Mar 7, 2016 at 1:02 PM, Mike Hammett <[email protected]> wrote: > >> I hit send too quickly. Here's how to NAT your customers to a range of >> ports. >> >> >> http://wiki.mikrotik.com/wiki/Manual:IP/Firewall/NAT#Carrier-Grade_NAT_.28CGNAT.29_or_NAT444 >> >> >> >> ----- >> Mike Hammett >> Intelligent Computing Solutions <http://www.ics-il.com/> >> <https://www.facebook.com/ICSIL> >> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> >> <https://www.linkedin.com/company/intelligent-computing-solutions> >> <https://twitter.com/ICSIL> >> Midwest Internet Exchange <http://www.midwest-ix.com/> >> <https://www.facebook.com/mdwestix> >> <https://www.linkedin.com/company/midwest-internet-exchange> >> <https://twitter.com/mdwestix> >> The Brothers WISP <http://www.thebrotherswisp.com/> >> <https://www.facebook.com/thebrotherswisp> >> >> >> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> >> ------------------------------ >> *From: *"Mike Hammett" <[email protected]> >> *To: *[email protected] >> *Sent: *Monday, March 7, 2016 12:01:07 PM >> >> *Subject: *Re: [AFMUG] DMCA Time Management Fee >> >> Perhaps our ticketing systems need an input box where we can copy + paste >> the ACNS XML into and it files it with the correct customer? >> >> If you're NATing your customers, you should be NATing them to a >> particular range so you can track them easier. >> >> >> >> >> ----- >> Mike Hammett >> Intelligent Computing Solutions <http://www.ics-il.com/> >> <https://www.facebook.com/ICSIL> >> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> >> <https://www.linkedin.com/company/intelligent-computing-solutions> >> <https://twitter.com/ICSIL> >> Midwest Internet Exchange <http://www.midwest-ix.com/> >> <https://www.facebook.com/mdwestix> >> <https://www.linkedin.com/company/midwest-internet-exchange> >> <https://twitter.com/mdwestix> >> The Brothers WISP <http://www.thebrotherswisp.com/> >> <https://www.facebook.com/thebrotherswisp> >> >> >> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> >> ------------------------------ >> *From: *"Jon Auer" <[email protected]> >> *To: *"Animal Farm" <[email protected]> >> *Sent: *Monday, March 7, 2016 11:32:01 AM >> *Subject: *Re: [AFMUG] DMCA Time Management Fee >> >> I filled out that survey and then realized that most of the burden comes >> down to the shi**y state of ticketing systems / backoffice tooling (aside >> from not being able to file the registered agent form online). >> >> Pretty much all the DMCA notices come with ACNS XML. It's easy enough to >> parse, open tickets on customers, and handle as automatically or manually >> as you want. For a industry-to-industry self-policing mechanism it's pretty >> painless. >> >> The only DMCA notice we've received *without* ACNS XML came from >> CitiBank's SOC when one of our shared hosting customers got hacked and was >> hosting a phishing page with their logo on it. >> >> Like most things ISPish the pain comes in the valley between when you >> start and have so few customers that it's a novelty/doesn't take too much >> time and when you have so many customers/it's enough of a pain that you >> automate it. >> Of course, when the valley is everything between some guy with like 200 >> subs and Comcast there's a lot of people feeling the pain, but the pain >> shouldn't be there--we should be demanding that our back office >> ticketing/billing venders provide ACNS parsing. >> >> We need to get our collective ducks in a row and manage DMCA well enough >> that the rights-holders don't get any more bent out of shape and we end up >> getting served with complaints that have teeth-subpoenas and whatnot. >> >> Can't identify customers because NAT? >> Log the port translations. ACNS includes port numbers. >> Got people whining about costs of storing NAT logs? C'mon. Storage is >> cheap. There's no such thing as free lunch and that's the cost of not >> assigning public addresses to customers. >> >> I got 99 problems with DMCA but the takedown process (on the service >> provider side) ain't one. >> >> On Tue, Feb 2, 2016 at 3:13 PM, Daniel White <[email protected]> wrote: >> >>> WISPA will be filling comments on the recent request for information >>> from the US Copyright Office – specifically on the burden of DMCA. >>> >>> >>> >>> Thank you, >>> >>> >>> >>> Daniel White >>> >>> [email protected] >>> >>> Cell: +1 (303) 746-3590 >>> >>> Skype: danieldwhite >>> Social: LinkedIn <http://www.linkedin.com/in/danielwhite84>: Twitter >>> <https://twitter.com/DanielWhite84> >>> >>> >>> >>> *From:* Af [mailto:[email protected]] *On Behalf Of *Chuck McCown >>> *Sent:* Tuesday, February 2, 2016 2:10 PM >>> *To:* [email protected] >>> *Subject:* Re: [AFMUG] DMCA Time Management Fee >>> >>> >>> >>> And it should prove that we did everything possible to keep our hands >>> clean. >>> >>> >>> >>> *From:* Jeremy <[email protected]> >>> >>> *Sent:* Tuesday, February 02, 2016 2:05 PM >>> >>> *To:* [email protected] >>> >>> *Subject:* Re: [AFMUG] DMCA Time Management Fee >>> >>> >>> >>> So you actually made them follow up on the message with the copyright >>> holder? That seems even more hardcore than disconnecting them. I guess it >>> does have the advantage of not losing the customer though. >>> >>> >>> >>> On Tue, Feb 2, 2016 at 1:51 PM, Chuck McCown <[email protected]> wrote: >>> >>> I had excellent luck in immediate shutdown until they got the copyright >>> holder to give me an all clear. I don’t think I ever lost a customer. >>> Some of them were down for a week or so at times. >>> >>> >>> >>> *From:* Cassidy B. Larson <[email protected]> >>> >>> *Sent:* Tuesday, February 02, 2016 1:49 PM >>> >>> *To:* [email protected] >>> >>> *Subject:* Re: [AFMUG] DMCA Time Management Fee >>> >>> >>> >>> We send the notice and call them after to make sure they ack it. On the >>> third strike, we suspend their service until they call in. Letting them >>> know at that time if we receive future notices it’ll be a $100 >>> administrative fee per notice we receive. They usually decide to go >>> elsewhere at that point. >>> >>> >>> >>> On Feb 2, 2016, at 1:45 PM, Jeremy <[email protected]> wrote: >>> >>> >>> >>> Usually we send a couple notices and never hear about it again. They >>> usually quit the offending activity, or encrypt their traffic. When they >>> just keep going and going we have to do something. >>> >>> >>> >>> On Tue, Feb 2, 2016 at 1:43 PM, Chuck McCown <[email protected]> wrote: >>> >>> I will never forget the first time I shut somebody off for pirating a >>> movie. Porn movie. Turns out to be the kid of a principal of a local >>> school. Dad was pretty hot for being shut down until I explained the >>> reason. I told him once he makes nice with the copyright holder we can >>> turn him back on. I think he was worried it would leak into the press or >>> the schoolboard would become aware. That never happened. >>> >>> >>> >>> *From:* Jeremy <[email protected]> >>> >>> *Sent:* Tuesday, February 02, 2016 1:41 PM >>> >>> *To:* [email protected] >>> >>> *Subject:* Re: [AFMUG] DMCA Time Management Fee >>> >>> >>> >>> Yeah, we expect them to switch. We are uninstalling the equipment. I >>> am just trying to figure out how long we should ban them for. I really >>> don't care if they ever come back. Pirates are a hassle for me, and could >>> potentially land any of us in front of a judge. >>> >>> >>> >>> On Tue, Feb 2, 2016 at 1:38 PM, Ryan Ray <[email protected]> wrote: >>> >>> Realistically if you shut me off I would switch to a new provider within >>> a day. I don't know what kind of person would stick around on a ban no >>> matter what the length of time is. >>> >>> >>> >>> >>> >>> On Tue, Feb 2, 2016 at 12:35 PM, Jeremy <[email protected]> wrote: >>> >>> For those of you who actually do some sort of enforcement, what amount >>> of time do you ban them for? I figure even at 90 days they will get a new >>> provider. So I was just going to go with one year. Is that excessive? >>> >>> >>> >>> On Tue, Feb 2, 2016 at 1:32 PM, Justin Wilson <[email protected]> wrote: >>> >>> You designate an “agent” within your company. I typical register the >>> CEO, operations, or someone like that that as the agent. You would have no >>> issue registering yourself as the agent. I would recommend you create a >>> copyright@ e-mail address and use that as the designated e-mail >>> contact. That way you know a request to copyright@ is most likely >>> someone following protocol. >>> >>> >>> >>> It’s like CALEA. Their just needs to be the proper person on file to >>> contact, and server due process should it come to that. >>> >>> >>> >>> Justin Wilson >>> >>> [email protected] >>> >>> >>> >>> --- >>> http://www.mtin.net Owner/CEO >>> >>> xISP Solutions- Consulting – Data Centers - Bandwidth >>> >>> http://www.midwest-ix.com COO/Chairman >>> >>> >>> >>> On Feb 2, 2016, at 3:27 PM, Jeremy <[email protected]> wrote: >>> >>> >>> >>> I really have no idea about that. So I need to hire an agent, and then >>> ignore all but the requests that come to me from that agent? >>> >>> >>> >>> On Tue, Feb 2, 2016 at 11:59 AM, Justin Wilson <[email protected]> wrote: >>> >>> The biggest thing I use in a determination is did they send it to the >>> Registered Copyright Agent on file? You do have one correct? :-) >>> >>> http://copyright.gov/onlinesp/ >>> >>> >>> >>> If you have one, and it’s not sent to that agent, it’s not a real >>> request IMHO. >>> >>> >>> >>> >>> >>> Justin Wilson >>> >>> [email protected] >>> >>> >>> >>> --- >>> http://www.mtin.net Owner/CEO >>> >>> xISP Solutions- Consulting – Data Centers - Bandwidth >>> >>> http://www.midwest-ix.com COO/Chairman >>> >>> >>> >>> On Feb 2, 2016, at 1:34 PM, Josh Reynolds <[email protected]> wrote: >>> >>> >>> >>> It can't charge the copyright holder, but could it charge to company >>> sending out the notices if they aren't the CRH? :) >>> >>> On Tue, Feb 2, 2016 at 12:17 PM, Keefe John <[email protected]> >>> wrote: >>> >>> This has been discussed before, the DMCA safe harbor doesn't allow the >>> provider to charge the copyright holder for this. >>> >>> On 2/2/2016 12:03 PM, Josh Reynolds wrote: >>> >>> >>> That's going to end up in a big mess of a lawsuit eventually. >>> >>> On Tue, Feb 2, 2016 at 12:03 PM, Sterling Jacobson <[email protected] >>> > >>> wrote: >>> >>> >>> Haha! >>> >>> >>> >>> If it’s against your AUP, make sure you have a clause in there that says >>> you >>> charge per incident. >>> >>> >>> >>> Then go ahead and charge the customer. >>> >>> >>> >>> Sounds like if you are just going to kick them off eventually, might as >>> well >>> try to keep them, but make it costly. >>> >>> >>> >>> If they don’t pay it, then they are off. >>> >>> >>> >>> Nothing legally wrong with it if its in your policy I think. >>> >>> >>> >>> From: Af [mailto:[email protected] <[email protected]>] On Behalf >>> Of That One Guy /sarcasm >>> Sent: Tuesday, February 2, 2016 10:57 AM >>> To: [email protected] >>> Subject: Re: [AFMUG] DMCA Time Management Fee >>> >>> >>> >>> Oh wow, youre seriously looking for a fight with customers >>> >>> >>> >>> On Tue, Feb 2, 2016 at 11:31 AM, Jeremy <[email protected]> wrote: >>> >>> What do you thing about charging a fee every time that a customer gets a >>> DMCA takedown notice. These notices take time to track down and follow >>> up >>> on. If we charged $20 every time it would make it not really worth it to >>> pirate that $10 movie. I would think that it should be legal, so long as >>> we >>> add it to our customer agreement. Anyone ever thought about this? Right >>> now we pass on 5 of them and then make them find a new provider. It >>> seems >>> like they would be less likely to hit 5 if they had to pay $20 for each >>> one. >>> We really don't want these guys on our network anyway, so no sweat if >>> they >>> just cancel. Is anyone out there charging customers a fee for these? I >>> know most of you just ignore them, but we like passing them on, as it >>> lowers >>> our overall usage. >>> >>> >>> >>> >>> >>> -- >>> >>> If you only see yourself as part of the team but you don't see your team >>> as >>> part of yourself you have already failed as part of the team. >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient> >>> This >>> email has been sent from a virus-free computer protected by Avast. >>> www.avast.com >>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient> >>> >> >> >> >> >
