Discounted the install fee by 1/3, and mid level service tier for lower
level price.
On 5/2/2016 12:56 PM, Josh Luthman wrote:
What did you end up giving him?
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Mon, May 2, 2016 at 1:54 PM, Jerry Head <[email protected]
<mailto:[email protected]>> wrote:
For those that care this is how that worked out....(Melissa is the
BigBossLady)
Hello Melissa,
Your guys called to let me know they were coming and they were
here in short order.
They were very professional, personable and courteous. The
Installation seems to be good to go!
It is hard to get companies to return emails let alone the kind of
service you and now your crew has provided. Thank you so much for
the discount and the prompt excellent service.
I will be sure to try and send customers your way!
God Bless, Semper Fi,
xxxxxxxxxxxxxxxxxxxx
USMC Never Retired
On 4/26/2016 2:02 PM, Jerry Head wrote:
This is a copy/paste of an inquiry submission we received on
our website. What is this guy asking for? Discounted service
possibly? As a WISP we certainly don't feed from the public
trough, are we "required" to do some kind of discounted
service here? Having said all that I would mention that as a
practice we do discount/waive the installation fee for
veterans as taken on a case-by-case basis. Yes it is
incomplete and we are not sure why he did not finish it....
"I am wondering if your company participates in the Rural
Broadband Initiative? I live on a fixed income and it was
suggested by a friend I research the program.
My retirement is more than adequate under normal circumstances
but my medical cost not covered by the VA eats up much of my
income. This makes it necessary to budget my expenses.
I need internet service right away and I am...."
