Fantastic!!!

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Mon, May 2, 2016 at 2:34 PM, Jerry Head <[email protected]>
wrote:

> Discounted the install fee by 1/3, and mid level service tier for lower
> level price.
>
>
> On 5/2/2016 12:56 PM, Josh Luthman wrote:
>
> What did you end up giving him?
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> On Mon, May 2, 2016 at 1:54 PM, Jerry Head <[email protected]>
> wrote:
>
>> For those that care this is how that worked out....(Melissa is the
>> BigBossLady)
>>
>> Hello Melissa,
>>
>> Your guys called to let me know they were coming and they were here in
>> short order.
>>
>> They were very professional, personable and courteous. The Installation
>> seems to be good to go!
>>
>> It is hard to get companies to return emails let alone the kind of
>> service you and now your crew has provided. Thank you so much for the
>> discount and the prompt excellent service.
>>
>> I will be sure to try and send customers your way!
>>
>> God Bless, Semper Fi,
>> xxxxxxxxxxxxxxxxxxxx
>> USMC Never Retired
>>
>>
>>
>>
>> On 4/26/2016 2:02 PM, Jerry Head wrote:
>>
>>> This is a copy/paste of an inquiry submission we received on our
>>> website. What is this guy asking for? Discounted service possibly? As a
>>> WISP we certainly don't feed from the public trough, are we "required" to
>>> do some kind of discounted service here? Having said all that I would
>>> mention that as a practice we do discount/waive the installation fee for
>>> veterans as taken on a case-by-case basis. Yes it is incomplete and we are
>>> not sure why he did not finish it....
>>>
>>>
>>> "I am wondering if your company participates in the Rural Broadband
>>> Initiative? I live on a fixed income and it was suggested by a friend I
>>> research the program.
>>>
>>> My retirement is more than adequate under normal circumstances but my
>>> medical cost not covered by the VA eats up much of my income. This makes it
>>> necessary to budget my expenses.
>>>
>>> I need internet service right away and I am...."
>>>
>>>
>>
>
>

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