oops I confused this with another one I'm working on, I actually just got
this one to update through SSH using the ubnt removal tool., I have another
that has no ssh, no web ui but is passing traffic, I suspect is infected

On Mon, May 16, 2016 at 7:11 PM, TJ Trout <[email protected]> wrote:

> Can't get in via SSH as well, I'll try to get the customer to do a hard
> reboot, then make a truck roll if that doesn't work
>
> On Mon, May 16, 2016 at 7:09 PM, Josh Luthman <[email protected]
> > wrote:
>
>> Usually a software reboot works...it doesn't have room for whatever
>> reason.
>>
>> Have you tried wget and fwupdate ?
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Mon, May 16, 2016 at 10:07 PM, TJ Trout <[email protected]> wrote:
>>
>>> Yeah, tried that as well. UI reboot anyway. Not a full power cycle.
>>>
>>> On Mon, May 16, 2016 at 7:04 PM, Josh Reynolds <[email protected]>
>>> wrote:
>>>
>>>> Try to reboot it first, then upgrade.
>>>> On May 16, 2016 9:00 PM, "TJ Trout" <[email protected]> wrote:
>>>>
>>>>> I tried XW and XM, really strange
>>>>>
>>>>> On Mon, May 16, 2016 at 7:00 PM, TJ Trout <[email protected]> wrote:
>>>>>
>>>>>> Firmware Version: XW.v5.5.10   Upload Firmware:
>>>>>> Build Number: 24238
>>>>>>
>>>>>> On Mon, May 16, 2016 at 6:32 PM, Josh Reynolds <[email protected]>
>>>>>> wrote:
>>>>>>
>>>>>>> Make sure you're using upgrade and not upload... Also probably
>>>>>>> should be xm firmware, not xw.
>>>>>>> On May 16, 2016 8:30 PM, "TJ Trout" <[email protected]> wrote:
>>>>>>>
>>>>>>>> Anyone know the upgrade path or why this airgrid won't upgrade?
>>>>>>>>
>>>>>>>> XW 5.5.10 , tried almost all firmware revisions and keep getting
>>>>>>>> failed -5 error?
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>>
>>>>>>>> TJ
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>
>>
>

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