Sounds like a memory leak. If it's still connected via air control you can
try using it to reboot it
On May 16, 2016 9:12 PM, "TJ Trout" <[email protected]> wrote:

> oops I confused this with another one I'm working on, I actually just got
> this one to update through SSH using the ubnt removal tool., I have another
> that has no ssh, no web ui but is passing traffic, I suspect is infected
>
> On Mon, May 16, 2016 at 7:11 PM, TJ Trout <[email protected]> wrote:
>
>> Can't get in via SSH as well, I'll try to get the customer to do a hard
>> reboot, then make a truck roll if that doesn't work
>>
>> On Mon, May 16, 2016 at 7:09 PM, Josh Luthman <
>> [email protected]> wrote:
>>
>>> Usually a software reboot works...it doesn't have room for whatever
>>> reason.
>>>
>>> Have you tried wget and fwupdate ?
>>>
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>> On Mon, May 16, 2016 at 10:07 PM, TJ Trout <[email protected]> wrote:
>>>
>>>> Yeah, tried that as well. UI reboot anyway. Not a full power cycle.
>>>>
>>>> On Mon, May 16, 2016 at 7:04 PM, Josh Reynolds <[email protected]>
>>>> wrote:
>>>>
>>>>> Try to reboot it first, then upgrade.
>>>>> On May 16, 2016 9:00 PM, "TJ Trout" <[email protected]> wrote:
>>>>>
>>>>>> I tried XW and XM, really strange
>>>>>>
>>>>>> On Mon, May 16, 2016 at 7:00 PM, TJ Trout <[email protected]> wrote:
>>>>>>
>>>>>>> Firmware Version: XW.v5.5.10   Upload Firmware:
>>>>>>> Build Number: 24238
>>>>>>>
>>>>>>> On Mon, May 16, 2016 at 6:32 PM, Josh Reynolds <[email protected]
>>>>>>> > wrote:
>>>>>>>
>>>>>>>> Make sure you're using upgrade and not upload... Also probably
>>>>>>>> should be xm firmware, not xw.
>>>>>>>> On May 16, 2016 8:30 PM, "TJ Trout" <[email protected]> wrote:
>>>>>>>>
>>>>>>>>> Anyone know the upgrade path or why this airgrid won't upgrade?
>>>>>>>>>
>>>>>>>>> XW 5.5.10 , tried almost all firmware revisions and keep getting
>>>>>>>>> failed -5 error?
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>>
>>>>>>>>> TJ
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>
>>>
>>
>

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