Yeah 13.x on an AP with the SM at a lower version = no Bueno :-/

-Sean

On Monday, June 20, 2016, Ken Hohhof <[email protected]> wrote:

> Interesting.
>
> I started doing the next sector, and discovered a couple SMs still on
> 10.5.  So I decided to first take them to 11.2.  Same problem!  I’ve never
> had a problem going from 10.5 to 11.2 before.
>
> So it sounds like it’s actually a 13.x on the AP problem if SM is on
> <13.x, even 11.x?
>
> Actually though none of the SMs that were already on 11.2 had any problem
> with the AP on 13.2, the problem seems to be after an upgrade.  And once
> the SM is rebooted, it is OK.
>
>
> *From:* George Skorup <javascript:_e(%7B%7D,'cvml','[email protected]');>
> *Sent:* Monday, June 20, 2016 6:37 PM
> *To:* [email protected] <javascript:_e(%7B%7D,'cvml','[email protected]');>
> *Subject:* Re: [AFMUG] 430 FW upgrade path (for 450 transition)
>
> Failing to register and popping in and out of session quickly. Yeah....
> That happens on the 450 too. SMs on 12.x are screwy when talking to APs on
> 13.x. I know this for a fact because we got some new 5GHz SMs in once and
> the guys took them out to the field before I got a chance to upgrade and
> put our defaults in. There was a point where they'd actually crash the AP.
>
> I think you should downgrade the APs to whatever the last 12.x release was
> for the 430. The SMs already upgraded should be fine. Get all of the SMs up
> to 13.whatever you want, and then upgrade the APs again.
>
> On 6/20/2016 6:21 PM, Ken Hohhof wrote:
>
> Yeah, I opened a support ticket, and they want remote access.  Well, duh,
> the problem is I lose remote access to the SMs after upgrade.
>
> And unfortunately it is not reproducible, any given SM can exhibit a
> variety of symptoms from working fine but prompting for a reboot to
> unreachable until the customer power cycles it.  And I don’t see any rhyme
> or reason to it.
>
> I was hoping they would tell me I was doing something wrong, like I needed
> an older version of CNUT, or I should have left the APs at 12.1 until
> upgrading the SMs instead of taking them to 13.2.  Or that it was a known
> bug with 12.1 that was fixed in 12.1.2.
>
>
>
> *From:* George Skorup <javascript:_e(%7B%7D,'cvml','[email protected]');>
> *Sent:* Monday, June 20, 2016 6:02 PM
> *To:* [email protected] <javascript:_e(%7B%7D,'cvml','[email protected]');>
> *Subject:* Re: [AFMUG] 430 FW upgrade path (for 450 transition)
>
> If they're successfully upgraded to 12.1 or 12.1.2, then obviously they're
> taking the reboot command from CNUT. This sounds like a problem you can
> reproduce over and over. I'd ask Cambium for help and see if they could
> figure it out in the lab. I wouldn't want to have to call 100+ customers
> and have them reboot their radios either.
>
> On 6/20/2016 4:41 PM, Ken Hohhof wrote:
>
> Cambium support came back that you can go from 11.2 to 12.1.2.
>
> But that doesn’t seem to solve my problem, and the problem does not seem
> to be unchecked frequencies.  Rather, the SMs are not rebooting after the
> upgrade, they are wanting a manual reboot.  Sure enough, you log into them,
> they say they are on 12.1 FW, but prompt you for a reboot.
>
> But some of them won’t register properly until you reboot them.  If they
> constantly rereg and only register fleetingly, sometimes I’m able to log in
> long enough to do the reboot.  I’ve had at least one that I had to have the
> customer power cycle the SM.  I was scared to do this, but it worked.
>
> I don’t want to upgrade hundreds of SMs and randomly have some that I need
> to have the customer power cycle them, and others that I try and try until
> I catch it registered long enough to log in and reboot.
>
> FWIW, the next step to 13.4.1 has gone without a hitch.  It’s getting to
> 12.1 or 12.1.2 where the auto reboot fails.  Oh, the APs did this also, but
> it seemed cosmetic, it seemed they actually did reboot and worked fine.
>
>
> *From:* George Skorup <javascript:_e(%7B%7D,'cvml','[email protected]');>
> *Sent:* Monday, June 20, 2016 11:54 AM
> *To:* [email protected] <javascript:_e(%7B%7D,'cvml','[email protected]');>
> *Subject:* Re: [AFMUG] 430 FW upgrade path (for 450 transition)
>
> What Ken is worried about (because I've chatted off-list with him) is that
> release (or series of releases) where some frequencies get unchecked from
> the SM scan list.
>
> Here you go Ken. 12.1.1 was the bad one. The only thing I don't remember
> is if you have to hit 12.2.2 first because of the interop stuff. But it
> sounds like no. So as Sean says, I think you'll be fine getting to 12.1
> first and then whatever release you want after that.
>
> From 12.1.2 release notes:
> Starting in 12.1.1, if the PMP430 SM is configured with a Radio Scan List
> containing frequencies which are invalid for the configured Region Code,
> then loading the Configuration -> Radio page could cause some of the valid
> frequency selections to be lost on the next radio reboot. This has been
> fixed in 12.1.2 and it is recommended to upgrade to 12.1.2 and to always
> click “Save Changes” when viewing the Configuration -> Radio page on radios
> running 12.1.1.
>
> I don't remember having "invalid for the configured region code"
> frequencies. It just randomly lost frequencies. But whatever.
>
> And I don't remember which release(s) it was that stored the bad frequency
> offset in the 450 SMs. But it sucked.
>
> On 6/20/2016 11:07 AM, Sean Heskett wrote:
>
> You can just go to 12.1 and then 13.4.1
>
> If the 450 is going to be on 14.1.x then use sm auto update to bring the
> 430 sm up to 14.1.x (I'd recommend 14.1.2beta 17 rather than 14.1.1 even
> tho it's stil "beta" 14.1.2beta 17 is WAY more stable than 14.1.1)
>
> And then same thing if you are going to use 14.2 (which is still beta)
>
> -Sean
>
>
> On Monday, June 20, 2016, Ken Hohhof <
> <javascript:_e(%7B%7D,'cvml','[email protected]');>[email protected]
> <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote:
>
>> When Cambium says to first upgrade to 12.1, do they literally mean 12.1,
>> or 12.1.2?
>>
>>
>
>
>

Reply via email to