Yeah, per call is good if you have your office phone system menus set up in such a way as to minimize the number of calls that go there.

I.E. off hours sales can go to voicemail, off hours billing calls get a reminder they can do online billing before you forward to call center, etc.


------ Original Message ------
From: "Josh Luthman" <[email protected]>
To: [email protected]
Sent: 9/23/2016 9:59:48 AM
Subject: Re: [AFMUG] Answering Service

They also do per call...

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Sep 23, 2016 9:37 AM, "Jeremy" <[email protected]> wrote:
ServerPlus is $3 a sub. That would be $36K a year, not $22K. YGTC was a third of $22K??? Sounds like I need to get a quote from them as well.

On Thu, Sep 22, 2016 at 7:57 PM, That One Guy /sarcasm <[email protected]> wrote:
last time i looked into this, for about 1k customers worth of calls it would cost about 22k a year for 24x7 answering in english with basic sales scripts and better than geek squad tech support, is this still a decent rule of thumb?


On Thu, Sep 22, 2016 at 7:57 PM, Josh Luthman <[email protected]> wrote:
Off list.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Sep 22, 2016 8:53 PM, "Sterling Jacobson" <[email protected]> wrote:
Ok, website or contact info?



Anyone else?



From: Af [mailto:[email protected]] On Behalf Of Josh Luthman
Sent: Thursday, September 22, 2016 6:48 PM
To:[email protected]
Subject: Re: [AFMUG] Answering Service



Both centers I use are in the US. Unfortunately one has a couple of thick accent speakers that I've asked not to take our calls.

I've used the local one in Wapak since 2006 or something.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373



On Sep 22, 2016 8:45 PM, "Sterling Jacobson" <[email protected]> wrote:

Anyone using a good, local (American English speaking) answering service that does scripts and light sales?





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