ONT isn't renewing.  Canopy that bug.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Sep 29, 2016 11:12 PM, "Chuck McCown" <[email protected]> wrote:

> I have not dug into the entrails of DHCP since NAT was added to Canopy, so
> long time ago.  I have Calix ONTs that are going away when their DHCP
> reservations expire.  They normally get them from DHCPatriot.  People lose
> service, they call, we reset the ONT and service comes back.
>
> Started a couple of days ago, no network changes to speak of.  But about
> 30% are having the problem.
>
> There is no way the DHCPatriot could be causing this is there?  Once it
> hands out an IP and a reservation time, it is out of the loop, right?
>
> I suggest setting up an ONT with a reservation time of 1 hour then
> wireshark the DHCPatriot to see of the ONT ever comes knocking, or if it
> does, what is going on between those two.
>
> Any other troubleshooting ideas out there?  Going to bed, hopefully there
> will be a bunch of brilliant posts in the morning leading us directly to
> the bad actor.
>

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