I know of a company that is starting who will do JUST that. Sales and scheduling, etc. They are also planning on tech support as well.
I'll shoot you an email offlist so you can talk with this company. They're an ISP and looking to start the sales/tech support where they treat your customers as their own. On Mon, Mar 6, 2017 at 10:17 AM, Chuck McCown <ch...@wbmfg.com> wrote: > I have had mixed results over the years. Outsourcing sales will work just > fine. Tech support is a bit more tricky. You will have to come up with a > pretty exhaustive decision tree/flow chart and even then they will have to > escalate a good portion of tech support calls back to you. > > *From:* Wireless Administrator > *Sent:* Monday, March 06, 2017 9:13 AM > *To:* af@afmug.com > *Subject:* [AFMUG] Outsource Sales > > > Over time I’ve seen plenty of discussion about outsourcing technical > support. > > > > Does anyone have experience outsourcing the sales process? I’m talking > about new internet access account signup process not marketing. > > > > Steve B. > -- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>
