3-4 weeks was the usual turn around time for dragonwave. SAF has a location in Denver, CO so if I really had to I could drive over the mtn and pick up a radio. Or they can next day ship one to me.
-Sean On Wed, Aug 2, 2017 at 10:23 PM Seth Mattinen <[email protected]> wrote: > On 8/2/17 6:40 PM, Sean Heskett wrote: > > We had about 6 horizon compact plus units that all had currupted > > software. They would suddenly stop working and then would fail to > > reboot because the boot image was currupted. Had to send them all back > > to Canada to get fixed. Some were in warranty but many were out of > > warranty and we had to pay to fix them...and wait for customs to clear > > them in both directions. > > > > > How long? I once had to send a SAF back for repair in Latvia and it was > 3 weeks total. > > ~Seth >
