Found on the interwebs...
"The organizers of a Pokémon Go fest in Chicago went from being booed at
last week’s event to being sued by one angry attendee. The offended party,
Jordan Norton, has filed a class-action suit against event organizer Niantic
after being unable to partake in the online game, claiming they are liable
for false advertising Pokemon Go Fest, according to Complex Pop Culture.
Niantic and the carriers supplying coverage for the event have pointed
fingers at each other for its failure. Niantic CEO John Hanke said: “On the
pure network access issue, we provided detailed estimates on attendance and
required data throughput per user to our event partner (Sprint), who worked
with the major carriers to allow them to plan for adequate coverage,” he
said. “Some carriers deployed Cellular on Wheels (COWs) to extend their
capacity. In other cases, the providers deemed them unnecessary based on
other infrastructure already in place at the site. Users reported different
levels of success with these providers.”
The lawsuit said the company described a festival “bursting with activity”
but was instead fraught with app errors and long lines. Although Niantic
offered apologies and refunds, that was not enough to quash the gamer
uprising.
“In reality, those in attendance at the Fest were unable to play the Game
due to Defendant’s failure to account for the number of people that attended
the Fest,” reads the suit. “Due to Defendant’s failure to account and
prepare for the number of attendees at the Fest, angry attendees found
themselves waiting in line to enter the Fest hours after commencement of the
event.”
“Had Plaintiff and the Class members known that they would spend most of the
event waiting in lines, be unable to obtain cellular or internet service,
and encounter technical problems with Defendant’s game,” reads the suit,
“they would not have purchased tickets to the Fest, and would not have spent
money on travel and other accommodations.”
