18 GHz High Band Compact + Dave
====================================================================== MERCURY NETWORK CORPORATION David Sovereen 989-837-3790 x 151 2719 Ashman St Ste 1, Midland, MI 48640-4434 http://www.mercury.net <http://www.mercury.net/> > On Aug 14, 2017, at 2:18 PM, Colin Stanners <[email protected]> wrote: > > Which radio model? If older (Horizon duo era) SWG may have an equivalent > radio to sell you as they received lots of DW stock. > > On Aug 14, 2017 10:22 AM, "David Sovereen" <[email protected] > <mailto:[email protected]>> wrote: > Hi guys, > > We sent a radio to Dragonwave for repair. They’ve come back to say it is not > repairable. Here’s there message: > —- > > Please note that we have received your unit(s) with the Serial number(s) : > C1N14DFD0004 > > We have been able to determine that we are unable to repair this/these > unit(s), due to water damage to internal components. The water leak occurred > through the inside of the connectors likely due to poor installation/handling > or water protection. This is not a manufacturing issue. > > Please note that at this time it will be necessary for you to buy a > replacement unit if you require one. > > Please advise if you would like us to return this unit to you or if you would > like us to dispose of it here. > > Should you wish to have it disposed of at DragonWave, please indicate so via > an email. > —- > > Knowing that the internal components suffered water damage, does anyone here, > or do any vendors on this list, think they would be able to fix it, such that > I should pay to have them ship it back to us? > > Thanks, > > Dave > > ====================================================================== > MERCURY NETWORK CORPORATION > David Sovereen > 989-837-3790 x 151 <tel:(989)%20837-3790> > 2719 Ashman St Ste 1, Midland, MI 48640-4434 > http://www.mercury.net <http://www.mercury.net/> > >
