We've lost a couple to the new cell plans that deprioritize rather than outright throttle heavy users, but most of our service area has poor cell coverage, and I suspect the 200+ GB/mo users like your former client will only be happy until their cell carrier sells enough of these plans to saturate their AP.
On Thu, Jan 18, 2018 at 3:42 PM, CBB - Jay Fuller <[email protected] > wrote: > > Had a customer complaining about speed on a tower. Not usual - but before > we could reply (this was on facebook), a former customer replied with these > comments... > > "I got a att hotspot off ebay along with a att unlimited unthrottled sim > card from drwireless and love it i have used 240 gb this month and het > speeds up to 24 mb download speed." > > Our 2.4 can barely deliver 10 meg.....EPMP can do a little more than that, > but I know even the new 900 mhz or so can hold up to that.... > now i googled the whole drwireless and it appears to be an illegal > hardware hack or something....not all that reliable.....so although this > guy is happy now maybe he won't be eventually.... > > we have seen a higher volume of departures to competiting products like > this. it might even force a redesign of some of our pricing. > > anyone else seeing this? What are your thoughts? > > > > >
