Why does Cambium Support suck so bad? Why do they not have access to my cnMaestro account?
Every time I open a ticket I’m asked 10 questions that could all be answered if the tech had access to my cnMaestro cloud account. What firmware version? How is it configured? Etc etc. Instead of getting solutions when I open a ticket I get question after question back. I’ve had nothing but issues since embarking on my Cambium adventures a month ago. Latest issue is a cnPilot device that was connected and working fine for several weeks, now it shows connected and stats but won’t let me change the SSID from the cloud.
