Long time lurker here, thanks for giving me an excuse to get out of the
shadows - we've had turn around times stretching 3-4 months on ptp820x
equipment repairs: we send them to Cambium, Cambium sends them to
Ceragon in Israel and forgets about them, they eventually get shipped
back to Cambium after all parties have forgotten about them and we get
surprised when they show up.
On 2/20/2018 3:42 PM, Seth Mattinen wrote:
How long does it usually take Cambium to repair something? I have an
820S that failed under warranty waiting at their repair facility since
December 8th with no progress since then other than it was received.
I've never had anything repaired by them before.
Network Infrastructure | Software Developer
22690 Pemberville Rd
Luckey | OH | 43443
T. 419-837-5015 x1045