Hey Seth,

Long time lurker here, thanks for giving me an excuse to get out of the shadows - we've had turn around times stretching 3-4 months on ptp820x equipment repairs: we send them to Cambium, Cambium sends them to Ceragon in Israel and forgets about them, they eventually get shipped back to Cambium after all parties have forgotten about them and we get surprised when they show up.


On 2/20/2018 3:42 PM, Seth Mattinen wrote:
How long does it usually take Cambium to repair something? I have an 820S that failed under warranty waiting at their repair facility since December 8th with no progress since then other than it was received. I've never had anything repaired by them before.



Jacob Barnard
Network Infrastructure | Software Developer
Amplex Internet
22690 Pemberville Rd
Luckey | OH | 43443
T. 419-837-5015 x1045
F. 567-249-0087
E: jbarn...@amplex.net

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