Hi,

I just received a new billing statement from my ISP, and I was shocked. Attached is the actual bill, but here are a few facts:

(1) They "automatically" added their "PC Care Support" service.
(2) They are charging a "Carrier Recovery Fee", which is just profit.
(3) Their pricing is crazy... $89.95/month for up to 20Mbps (and $69.96/month for up to 10Mbps).
(4) Static IP address is $20/month.

It's really too bad these guys have become just as bad as every other telco in the country... people use them because they don't have any other choice, not because they want to.

Travis

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