Hello, I've been reading posts here about integrating with bug trackers. Currently our group uses Trac to record bugs. We have internal customers who them themselves use Trac to report any bugs they find with the product. I'd like to ask how do you integrate Agilo with bug tracking? It would make sense to use Trac for customer submitted bugs (defects) and then have them be rolled into a backlog but that's not how I'm seeing Agilo works. I have to say just when I thought I struck gold in making our development process much more defined and streamlined I'm finding I'm going to need to use 2 separate tools to manage the process.
Will Agilo ever let you facilitate customer input of bugs and then let you deal with them as necessary? Point being all this data is already in a database (Trac DB nonetheless), why waste time to manually enter the information again as a user story or into a bug backlog/sprint? I understand Agilo assists with process management but with bugs (defects) being part of the process I figure there would be some tighter integration with Trac in that regard. Unless I'm not seeing the type of integration I'm describing please correct me. And if 2 separate tools (Agilo + bug tracker) are needed could some of you share your setup/process for dealing with customers identifying and submitting bugs (defects). What I read: Agilo is *not* a bug tracker. It is first and foremost a Scrum project management tool. It just happens to be based on a bug tracker ;-) http://groups.google.com/group/agilo/browse_thread/thread/75e195423595f2ba/a45c58f8fcc2682c?lnk=gst&q=bug#a45c58f8fcc2682c Thanks. Chris --~--~---------~--~----~------------~-------~--~----~ Follow Agilo on Twitter: http://twitter.com/agiloforscrum ----- You received this message because you are subscribed to the Google Groups "Agilo for Scrum" group. This group is moderated by agile42 GmbH http://www.agile42.com and is focused in supporting Agilo for Scrum users. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/agilo?hl=en -~----------~----~----~----~------~----~------~--~---
