Hi Tcchau, It's may be you may not added the alies name to the ticket in agilo.
Go to Admin-Agilo-types, Select the ticket type you have created and add the alies name of that ticket. after that it will be displayed in your ticket types. Thanks Vela On Jan 19, 9:43 pm, tcchau <[email protected]> wrote: > Hi all, has anyone experienced this problem? I must just be missing > something really simple. > > I created a new custom ticket type, 'future' for vague, under- > specified, wish-list types of requirements. Agilo creates a new > permission called 'CREATE_FUTURE'. > > I've assigned this permission to everyone, but no one can see, "Create > a New Future" in the navigation menu. > > Any clues? > > Thanks.
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