Hi Stefano: On Apr 21, 2011, at 5:26 AM, Stefano Rago wrote:
> Hi Lorin! > > On 20/04/11 17.49, Lorin Hochstein wrote: >> I've created a new ticket type and backlog, but the tickets don't >> appear in the backlog. >> >> Here's what I did: >> >> 1. Created a new ticket type called "maintenance" (alias >> "Maintenance"), with "Resources" and "Keywords" fields enabled. >> 2. Created a backlog called "Maintenance Backlog". scope: global. >> Ticket types: Maintenance. Properties: Description, Keywords, Owner, >> Resolution, Resources Status. >> 3. Clicked on "New Maintenance" and created a maintenance task. >> 4. Clicked on "Maintenance Backlog", which is empty. >> >> >> Anything I'm doing wrong here? > Actually this is a know limitation (that we are planning to remove) > and you cannot see custom types in the backlog unless they are > task-like (i.e. they have a time_remaining field) or they are linked > to some other type already shown in the backlog: > http://www.agile42.com/cms/pages/faq/#39 I modified the new Maintenance type I created by checking off the "Remaining Time" field, but maintenance tickets still don't appear in the Maintenance backlog. I also tried to create a new type ("Other"), which had the "Remaining Time" field checked, and created an "Other" backlog (global, associated with "Other" tickets), and "Other" tickets did not show up in the "Other" backlog. I even tried to enable every field on the "Other" tickets, and still it didn't show up in the "Other" backlog I had created Can you confirm that it's possible to create a new ticket type, and a new backlog, and have the new ticket type show up in the new backlog? Take care, Lorin -- Follow Agilo on Twitter: http://twitter.com/agiloforscrum Please support us by reviewing and voting on: http://userstories.com/products/8-agilo-for-scrum http://ohloh.net/p/agilo-scrum http://freshmeat.net/projects/agiloforscrum You have received this message because you are subscribed to the "Agilo for Scrum" Google Group. This group is focused on supporting Agilo for Scrum users and is moderated by Agilo Software GmbH <http://www.agiloforscrum.com>. To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [email protected] For more options, visit this group at http://groups.google.com/group/agilo
