Hey Lorin,

On Tuesday 03 May 2011, Lorin Hochstein wrote:
> On Apr 21, 2011, at 5:26 AM, Stefano Rago wrote:
> > Actually this is a know limitation (that we are planning to remove)
> > and you cannot see custom types in the backlog unless they are
> > task-like (i.e. they have a time_remaining field) or they are
> > linked to some other type already shown in the backlog:
> > http://www.agile42.com/cms/pages/faq/#39
> 
> I modified the new Maintenance type I created by checking off the
> "Remaining Time" field, but maintenance tickets still don't appear
> in the Maintenance backlog.
> 
> I also tried to create a new type ("Other"), which had the "Remaining
> Time" field checked, and created an "Other" backlog (global,
> associated with "Other" tickets), and "Other" tickets did not show
> up in the "Other" backlog.  I even tried to enable every field on
> the "Other" tickets, and still it didn't show up in the "Other"
> backlog I had created
> 
> Can you confirm that it's possible to create a new ticket type, and a
> new backlog, and have the new ticket type show up in the new
> backlog?

If you want a backlog that just contains "Maintenance" items (and no 
stories), you will have to remove the "Remaining Time" attribute from 
Maintenance and create a link from Maintenance to Task (or something 
else that has Remaining Time). Then you can see the Maintenance items in 
the backlog.
Adding Remaining Time to the Maintenance items themselves will only work 
if your backlog also displays User Stories because the backlog will 
display the Maintenance items under the "Tasks without Stories" 
automagical story (which is not displayed if the backlog does not show 
stories).

Cheers
-- 
Robert Buchholz
Software Engineer

Agilo Software GmbH
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