Hi,
On Dec 13, 2012, at 10:36 PM, Elaborate Ruse <[email protected]> wrote:

> Hello all,
>     We had Agilo 1.3.4 with Trac 0.11.4, and recently upgraded to Agilo 1.3.9 
> with Trac 1.0.  Since the upgrade, the first few updates made to tickets for 
> the day experience the error seen in the attached screenshot: "The ticket has 
> been modified by someone else since you started."  There are no new 
> modifications, however.  More specifically, users come in in the morning, 
> open their browsers, and go to a ticket.  They make an update, such as adding 
> a comment, and attempt to save when they experience the error.  They press 
> save again and the error may occur one or two more times, but eventually the 
> save goes through.  This has happened for about the last four days.  After 
> seeing the issue in the morning, they do not see it again for the rest of the 
> day.
> 
>     We have a number of different non-Agilo projects in this Trac 
> environment, none of which are experiencing this issue.  I did find this 
> article regarding the XML-RPC plugin that saw a similar issue due to a change 
> in Trac: http://trac-hacks.org/ticket/9921 .  I have disabled all plugins in 
> this environment except AdvancedTicketWorkflow, AccountManager, and Agilo.  
> Does anyone have any idea how to fix this?  Thank you!



Thanks for reporting this problem. Can you please try and disable also the 
AdvancedTicketWorkflow plugin and see if the problem is still there?

Cheers


Stefano Rago

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