Thank you for the reply Claudio.  Unfortunately the system on which this is 
running is air-gapped from the internet so I am going to need to transcribe 
what I see on these pages manually.  I'll start with the version 
information on the about page:
 
Trac: 1.0.1
Agilo: 1.3.9-PRO
Genshi: 0.7 (without speed ups)
mod_wsgi: 3.2
Python: 2.6.6
pytz: 2010h
setuptools: 0.6c11
sqlite: 3.6.20
subversion: 1.7.9
jquery: 1.7.2
 
Installed plugins:
binary-agilo: 1.3.9-PRO
 
Whatelse of interrest do you need from the about page?
 
Thanks,
 
Scott
 

On Thursday, November 7, 2013 6:12:26 AM UTC-5, Claudio Di Cosmo wrote:

> Hi,
>
> On Tuesday, November 5, 2013 6:27:51 PM UTC+1, [email protected]: 
>>
>> I am running Agilo 1.3.9/Linux/Python 2.6 Product Backlog shows user 
>> stories assigned to sprint.  The settings for the product backlog are the 
>> default (Global, do not include planned work).  However, when I view the 
>> product backlog, I still see the user story.  I turned on the sprint column 
>> for that backlog and I can see the sprint plan as day.  I also tried 
>> removing the sprint and then reassigning the sprint and nothing changed.  
>> It appears that the agilo_backlog_ticket table is not being updated 
>> correctly.
>>
>
>
>
> Can you please provide us the information in the /about page and the logs 
> of your steps? (You need to access as TRAC_ADMIN user)
> To enable the trac log, just go to the "Logging" section in the 
> "Administration" page and select: type= File, Log level= DEBUG and the 
> destination. 
>
> Cheers, 
>
> Claudio Di Cosmo 
> Software Engineer 
> Agilo Software GmbH 
> Gruenberger Str. 54 
> 10245 Berlin, Germany 
>
> [email protected] <javascript:> 
> http://www.agilosoftware.com 
>
> Follow us on twitter: http://twitter.com/agiloforscrum, 
> http://twitter.com/agilofortrac 
>
> Amtsgericht Charlottenburg: HRB 127146 
> CEO Marion Eickmann, Andrea Tomasini
>

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