Hi Bernd,
On 04 Feb 2014, at 10:56, Bernd Stahlbock <[email protected]> wrote:
> I couldn't find any thread here relating to my type of environment, so I try
> to ask it here:
>
> We run a trac with svn integration on an apache2 webserver for some years
> now. Some month ago we updated to Trac 1.0. Due to the old roots of the
> system we still have mod_python and sqlite in charge.
> Now, I installed agilo ("binary_agilo-1.3.12_PRO-py2.7.egg") with
> easy_install and did the "upgrade" on our "testrepo" trac project. There were
> no warnings or other hints to problems.
>
> Trac still runs now, but just looks as ever before. No new menues etc. Just
> when I create a new ticket, I have some new fields like "story points" and
> such.
>
> What can be cause for this behaviour? I couldn't map the suggested fixes from
> this board to my installation, as for example, I seem to have an empty htdocs
> folder. Is this normal with mod_python, or have I just not found the correct
> path?
Can you please provide us with the content of the trac.ini file for your
environment? (Please make sure you remove any sensitive information first)
What OS are you using?
Did you install the Agilo binary in the default system Python path or are you
using a virtual environment?
Is the plugin available for all the environments or was it installed
specifically for a single environment?
What is the output of these commands?
python -c "import agilo; print agilo"
python -c "import agilo_pro; print agilo_pro"
Also, can you please enable the Trac/Agilo log (if not already enabled) and
send us its content?
You can enable file-based logging by signing in with TRAC_ADMIN rights and then
- go to the Admin panel (top right corner)
- click Logging
- specify File as log type
- select debug as logging level
Furthermore, do you see any error in the browser debugging console?
Thanks for your patience and collaboration
Cheers,
Stefano Rago
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