To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=89650
------- Additional comments from [EMAIL PROTECTED] Thu Dec 4 17:58:16 +0000 2008 ------- from matrox: RE: Tech Support - United States - General - Request ID: 17132 From: Technical Support ([EMAIL PROTECTED]) Sent: Thu 12/04/08 6:52 AM To: [EMAIL PROTECTED] Hi George, Please note that the Matrox Triplehead2go has no drivers for the Mac environment therefore it would not be a Matrox driver issue. The Triplehead2go is simply a monitor with a large resolution. What you seem to be experiencing is an issue with the application being able to display on such a high resolution. Best Regards, Emanuele Technical Support Representative Technical Support Hotline: (514) 685-0270 Hours of Operation: Monday to Friday from 9AM to 5PM EST Please quote all previous messages when sending replies. Visit our Support Center for the latest News, Drivers, FAQs. http://www.matrox.com/graphics/en/corpo/support/drivers/home.php From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Wednesday, December 03, 2008 5:32 PM To: [EMAIL PROTECTED] Subject: Tech Support - United States - General - Request ID: 17132 Importance: High The following information has been submitted: First Name: george Last Name: lockwood Email: [EMAIL PROTECTED] Type Of Customer: User Company: meta data media arts City: vannuys Country: United States Area of Interest: General Other Area of Interest: Specific Area of Interest: Other Specific Interest: Request Product: TripleHead2Go Product Serial Number: KFF58737 Product Part Number: T2G-D3D-IF Telephone: 818-904-0101 Message: using a triplehead2go on a macpro 10.5.5 and having a problem with the release of openoffice aqua for the mac. the issue was traced back to the matrox driver as reporting bad screen info to the system. here are links to the development discussion of the issue wherein details are provided: http://www.openoffice.org/issues/show_bug.cgi?id=94245 http://www.openoffice.org/issues/show_bug.cgi?id=89650 openoffice has stopped working on the issue, declaring it to be a matrox problem, and have said they have not contacted matrox in the matter. that's why i thought i should forward the info. hope this helps get the issue fixed. thanks, BabaG PLEASE INCLUDE THE FOLLOWING INFORMATION: (1) MAKE/MODEL OR MOTHERBOARD (2) OPERATING SYSTEM (3) MATROX DRIVER PACKAGE (4) DETAILED EXPLANATION FOR CONTACTING US --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
